Jobber Vs Mhelpdesk

Shlomi LaviShlomi Lavi / Sep 07, 2021

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Bottom Line: Which is Better - Jobber or Mhelpdesk?

Mhelpdesk is more expensive to implement (TCO) than Jobber, Jobber is rated higher (99/100) than Mhelpdesk (95/100). Mhelpdesk offers more features (15) to their users than Jobber (9).

Looking for the right Field Service solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:

How Jobber - Field Service Software compares with Mhelpdesk?

Jobber - Field Service Software: Jobber sets the standard for ease of use in cloud-based software for field service companies. Growing businesses in industries ranging from landscaping to cleaning use Jobber to mobilize, modernize and organize their businesses with flexible scheduling, invoicing, task management and more. nnJobber is helping businesses cut their administrative o...

Mhelpdesk: Mhelpdesk was voted The #1 Field Service Software Solution by Software Advice, and made Capterra’s “Top 10 Field Service Management Software Solutions”. Since 2007, we’ve been working closely with a wide range of small-businesses from field services to IT services. Just google “Mhelpdesk Review” to see what the public thinks about Mhelpdesk. It’s a...

Who's more expensive? Jobber or Mhelpdesk?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for Jobber and Mhelpdesk.

Jobber price starts at $29 per month , on a scale between 1 to 10 Jobber is rated 2, which is much lower than the average cost of Field Service software. Mhelpdesk price starts at $30 per month , when comparing Mhelpdesk to their competitors, the software is rated 6 - similar to the average Field Service software cost.

Bottom line:Mhelpdesk is more expensive than Jobber.

Which software includes more/better features?

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Jobber Vs. Mhelpdesk based on some of the most important and required Field Service features. Jobber: Billing/Invoicing, Customer Service, Document Management, Time Tracking, Customizable Reports, Mobile Access, Work Order Management, Field Service. Mhelpdesk: Billing and Invoicing, Customer Survey, Document Management, Knowledge Base/FAQ, Mobile Integration.

Target customer size

While any firm can make use of Jobber, it was specifically created for area service monitoring business that give services to their customers at their residential or commercial property. MHelpdesk is ideal for businesses of all sizes in various industries that manage field workers and services.

Jobber

ITQlick rating
(4.6/5)

starts at $29 per month

Jobber, a Field Service Management software launched in 2011, makes field service work easy by neatly organizing everything from a customers list to invoicing and billing. Fast and easy to use, Jobber’s flexibl...

Categories: Customer Service, Customer Success, Field Service, Field Service - HVAC.

Mhelpdesk

ITQlick rating
(4.3/5)

starts at $30 per month

MHelpdesk is a web-based field service management that systematizes requests, customer data, billings and reports. It takes pride in providing complete visibility to field staff all in one place. MHelpdesk...

Categories: Accounting & Finance, Billing & Invoicing, CRM, Complaint Management, Help Desk.

Compare specifications

Jobber Specifications

ITQlick Score: 99/100
ITQlick Rating: (4.6/5)
Pricing: 2/10 - low cost
Category: Field Service -> Jobber
Company: Jobber - Field Service Software
Pricing: starts at $29 per month
Typical customers: Small businesses and start ups
Platforms: Desktop, Mobile, Cloud
Links: Jobber review, Jobber pricing, Jobber alternatives

Compare features

Jobber: 9 Features

Billing/Invoicing
Customer Service
Document Management
Time Tracking
Customizable Reports
Mobile Access
Work Order Management
Field Service
Fleet management

Mhelpdesk: 15 Features

Billing and Invoicing
Customer Survey
Document Management
Knowledge Base/FAQ
Mobile Integration
Reporting
Rules/Workflows
Scheduling
Self Service Portal
Barcode Scanning
Customizable Fields
Customizable Reports
Mobile Access
Work Order Management
Contributor Tracking
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$29 per month
Functionality
23
Review
Compare
Mhelpdesk
ITQlick rating
4.3/5
Score
95/100
Pricing
6/10
License pricing
$30 per month
Functionality
40
HouseCall
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
ServiceTitan
ITQlick rating
4.6/5
Score
97/100
Pricing
4/10
License pricing
$145 per technician/month
Functionality
22
Dispatch
ITQlick rating
4/5
Score
96/100
Pricing
2/10
License pricing
Pricing not available
Functionality
14
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.