Jobber Vs ServiceTitan

Shlomi LaviShlomi Lavi / Dec 19, 2021

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Bottom Line: Which is Better - Jobber or ServiceTitan?

ServiceTitan is more expensive to implement (TCO) than Jobber, Jobber is rated higher (99/100) than ServiceTitan (97/100). Jobber offers more features (9) to their users than ServiceTitan (7). There is a clear winner in this case and it is Jobber!

Looking for the right Field Service solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:

How Jobber - Field Service Software compares with ServiceTitan?

Jobber - Field Service Software: Jobber sets the standard for ease of use in cloud-based software for field service companies. Growing businesses in industries ranging from landscaping to cleaning use Jobber to mobilize, modernize and organize their businesses with flexible scheduling, invoicing, task management and more. nnJobber is helping businesses cut their administrative o...

ServiceTitan: Based in Los Angeles, ServiceTitan is a mobile, cloud-based software platform that helps home service companies streamline operations, improve customer service, and grow their business. ServiceTitan’s end-to-end solution for the multi-billion dollar residential home service industry includes CRM, intelligent dispatch, comprehensive reporting, marke...

Who's more expensive? Jobber or ServiceTitan?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for Jobber and ServiceTitan.

Jobber price starts at $35 per month , on a scale between 1 to 10 Jobber is rated 2, which is much lower than the average cost of Field Service software. ServiceTitan price starts at $145 per technician/month + $800 one-time setup cost , when comparing ServiceTitan to their competitors, the software is rated 4 - lower than the average Field Service software cost.

Bottom line:ServiceTitan is more expensive than Jobber.

Which software includes more/better features?

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Jobber Vs. ServiceTitan based on some of the most important and required Field Service features. Jobber: Billing/Invoicing, Customer Service, Document Management, Time Tracking, Customizable Reports, Mobile Access, Work Order Management, Field Service. ServiceTitan: Mobile Access, Billing & Invoicing, Enterprise Resource Planning, Employee Scheduling, Scheduling.

Target customer size

While any firm can make use of Jobber, it was specifically created for area service monitoring business that give services to their customers at their residential or commercial property. The software is a valuable solution for companies of all dimensions as well as a range of kinds.

Jobber

ITQlick rating
(4.6/5)

starts at $35 per month

Jobber, a Field Service Management software launched in 2011, makes field service work easy by neatly organizing everything from a customers list to invoicing and billing. Fast and easy to use, Jobber’s flexibl...

Categories: Customer Service, Customer Success, Field Service, Field Service - HVAC.

ServiceTitan

ITQlick rating
(4.6/5)

starts at $145 per technician/month + $800 one-time setup cost

ServiceTitan is a web based field service management solution for businesses of all sizes. It offers such capabilities as business intelligence, customer management, resource management, and others. The softwar...

Categories: Billing & Invoicing, Digital Signature, Call Center, Field Service - HVAC, Field Service - Pest Control.

Compare specifications

Jobber Specifications

ITQlick Score: 99/100
ITQlick Rating: (4.6/5)
Pricing: 2/10 - low cost
Category: Field Service -> Jobber
Company: Jobber - Field Service Software
Pricing: starts at $35 per month
Typical customers: Small businesses and start ups
Platforms: Desktop, Mobile, Cloud
Links: Jobber review, Jobber pricing, Jobber alternatives

Compare features

Jobber: 9 Features

Billing/Invoicing
Customer Service
Document Management
Time Tracking
Customizable Reports
Mobile Access
Work Order Management
Field Service
Fleet management

ServiceTitan: 7 Features

Mobile Access
Billing & Invoicing
Enterprise Resource Planning
Employee Scheduling
Scheduling
Field Service
Contract Management
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$35 per month
Functionality
23
Review
Compare
ServiceTitan
ITQlick rating
4.6/5
Score
97/100
Pricing
4/10
License pricing
$145 per technician/month + $800 one-time setup cost
Functionality
22
HouseCall
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
Dispatch
ITQlick rating
4/5
Score
96/100
Pricing
2/10
License pricing
Pricing not available
Functionality
14
Service
ITQlick rating
4.5/5
Score
96/100
Pricing
3.4/10
License pricing
$149 per month
Functionality
23
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.