Compare Jobber and Smart Service - Mar 2022

Shlomi LaviShlomi Lavi / Mar 22, 2022

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Bottom Line: Which is Better - Jobber or Smart Service?

Smart Service is more expensive to implement (TCO) than Jobber, and Jobber is rated higher (99/100) than Smart Service (89/100). Jobber offers users more features (9) than Smart Service (8). There is a clear winner in this case and it is Jobber!

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Jobber - Field Service Software Vs. My Service Depot

Jobber - Field Service Software: Jobber sets the standard for ease of use in cloud-based software for field service companies. Growing businesses in industries ranging from landscaping to cleaning use Jobber to mobilize, modernize and organize their businesses with flexible scheduling, invoicing, task management and more. nnJobber is helping businesses cut their administrative o...

My Service Depot: My Service Depot was founded by technology visionary Wayne “Skip” Stringfield with the goal of creating software people love to use. It is this philosophy that drives not only the software development process, but also the approach to customer support and training. My Service Depot's products include Smart Service™| QuickBooks Scheduling Softwar...

Who is more expensive? Jobber or Smart Service?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Jobber and Smart Service.

Jobber price starts at $39 per user/month , On a scale between 1 to 10 Jobber is rated 2, which is much lower than the average cost of Field Service software. Smart Service price starts at $1599.99 per license , When comparing Smart Service to its competitors, the software is rated 6 - similar to the average Field Service software cost.

Bottom line: Smart Service is more expensive than Jobber.

Which software includes more/better features?

We've compared Jobber Vs. Smart Service based on some of the most important and required Field Service features.

Jobber: Billing/Invoicing, Customer Service, Document Management, Time Tracking, Customizable Reports, Mobile Access, Work Order Management, Field Service.

Smart Service: Mobile Access, Billing & Invoicing, Customer Database, Customer Relationship Management, Construction.

Target customer size

While any firm can make use of Jobber, it was specifically created for area service monitoring business that give services to their customers at their residential or commercial property. Owing to its nature and comprehensiveness, Smart ServiceTM is ideal for medium and large sized enterprises.

Jobber

ITQlick rating
(4.6/5)

starts at $39 per user/month

Jobber, a Field Service Management software launched in 2011, makes field service work easy by neatly organizing everything from a customers list to invoicing and billing. Fast and easy to use, Jobber’s flexibl...

Categories: Customer Service, Customer Success, Field Service, Field Service - HVAC.

Smart Service

ITQlick rating
(4.5/5)

starts at $1599.99 per license

Smart Service is an on-premise enterprise resource planning software that is developed to be used by both individuals as well as by businesses that are in the construction industry and the field service managem...

Categories: CRM, Field Service, Field Service - HVAC, Field Service - Pest Control, Field Service - Work Order.

Compare specifications

Compare features

Jobber: 9 Features

Billing/Invoicing
Customer Service
Document Management
Time Tracking
Customizable Reports
Mobile Access
Work Order Management
Field Service
Fleet management

Smart Service: 8 Features

Mobile Access
Billing & Invoicing
Customer Database
Customer Relationship Management
Construction
Time Tracking
Work Order Management
Contract Management
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$39 per user/month
Functionality
23
Review
Compare
Smart Se...
ITQlick rating
4.5/5
Score
89/100
Pricing
6/10
License pricing
$1599.99 per license
Functionality
23
HouseCal...
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
ServiceT...
ITQlick rating
4.6/5
Score
97/100
Pricing
4/10
License pricing
$398 per technician/month + $800 one-time setup cost
Functionality
22
Dispatch
ITQlick rating
4/5
Score
96/100
Pricing
2/10
License pricing
$99 per month
Functionality
14

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.