Compare KANA Express Vs. Hootsuite

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ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
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KANA
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
77/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
8/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
On premise
Functionality score
6
Fit small business
Fit medium business
Fit large business
Software review
Hootsuite
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
76/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$20 Per month
Hosting
On premise and Cloud
Functionality score
31
Fit small business
Fit medium business
Fit large business
Software review
AgoraPulse
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
95/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.6/10
License pricing license pricing (if provided by the software vendor)
$33 Per month/user
Hosting
Cloud
Functionality score
8
Fit small business
Fit medium business
Fit large business
Software review
Radian6
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
92/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.8/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
NA
Functionality score
8
Fit small business
Fit medium business
Fit large business
Software review
SocialPilot
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
92/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.6/10
License pricing license pricing (if provided by the software vendor)
$5 Per month/user
Hosting
Cloud
Functionality score
3
Fit small business
Fit medium business
Fit large business
Software review

KANA Vs. Hootsuite (Feb 04, 2019)

Looking for the right Social Media Management solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. in this article we compare between the 2 software products:

Vendor Comparison: Verint Vs. Hootsuite

Verint: Verint® (NASDAQ: VRNT) is a global leader in Actionable Intelligence® solutions and value-added services. Our solutions enable organizations of all sizes to make more timely and effective decisions to improve enterprise performance and make the world a safer place. nnMore than 10,000 organizations in over 150 countries ― including over 85 percent of the Fortune 100 ― use Verint solutions to capture, distill, and analyze complex and underused information sources, such as voice, video, and unstructured text. In the enterprise intelligence market, our workforce optimization and Voice of the Customer solutions help organizations enhance the customer service experience, increase customer loyalty, enhance products and services, reduce operating costs, and drive revenue. In the security intelligence market, our communications and cyber intelligence, video intelligence, situation management, and public safety solutions help government and commercial organizations protect people and property and neutralize terrorism and crime.nnFounded in 1994, Verint is headquartered in Melville, New York, with 3,100 dedicated professionals, offices worldwide, and a global partner network. Verint is a member of the U.S. broad-market Russell 3000 Index. For more information about Verint, visit www.verint.com.

Hootsuite: Hootsuite is a social media management system for businesses and organizations to collaboratively execute campaigns across multiple social networks from one secure, web-based dashboard. Launch marketing campaigns, identify and grow audiences, and distribute targeted messages using Hootsuite’s unique social media dashboard. Streamline team workflow with scheduling and assignment tools and reach audiences with geo-targeting functionality. Invite multiple collaborators to manage social profiles securely, plus provide custom reports using the comprehensive social analytics tools for measurement.   Key social network integrations include Facebook, Twitter, LinkedIn, and new Google+ Pages, plus a suite of social content apps for YouTube, Flickr, Tumblr and more.

Pricing Comparison: KANA Vs. Hootsuite

The real cost of Social Media Management software includes the software license, subscription fees, software training cost, customization cost, required hardware, and the cost of maintenance & support and other related services. It's critical that you account for all of these costs to gain an understanding of the system's "total cost of ownership". We prepared a total cost calculator for KANA Express TCO and Hootsuite total cost to help with the total cost of ownership calculation.

KANA Express price Starting from $49 per month , on a scale between 1 to 10 KANA Express is rated 8, which is higher than the average cost of Social Media Management software. Hootsuite price Starting from $20 Per month , when comparing Hootsuite to their competitors, the software is rated 2 - much lower than the average Social Media Management software cost.

Bottom line: KANA Express is more expensive than Hootsuite.

Features and Functionality

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared KANA Vs. Hootsuite based on some of the most important and required Social Media Management features.
KANA Express: We are still working to collect the list of features of KANA Express. .
Hootsuite list of features include the following: Blogger Integration, Business Content Sharing, Facebook Integration, Flickr Integration, Foursquare Integration, .

Target Customer Size

Verint Systems created the KANA Express software as a CRM tool for medium-sized businesses. Hootsuite is perfect for companies of all shapes and sizes.

KANA Express

ITQlick rating
(3.5/5)

Starting from $49 per month

KANA Express was developed by Verint System as a cloud-computing hosting and on-premise CRM program. It was designed to be sophisticated, yet simple to use. Its features will make great customer experiences acr

PriceDemo
Categories: Pharmaceutical CRM, Insurance CRM, Healthcare CRM, Casino CRM, Banking CRM.

Hootsuite

ITQlick rating
(4.5/5)

Starting from $20 Per month

Hootsuite is the world’s most widely used social media relationship platform with more than 10 million users, including 744 of the Fortune 1000 companies that trust Hootsuite to manage their social media prog

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Categories: Marketing, Social CRM, Project Collaboration, Customer Engagement, Content Management.

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Compare specifications

KANA Express Specifications

Name: KANA Express
Company: Verint
Address 330 South Service Road, Melville, 11747
Platforms: Desktop, Cloud

Hootsuite Specifications

Name: Hootsuite
Company: Hootsuite
Address 5 East 8th Avenue, Vancouver, BC V5T 1R6
Platforms: Cloud

Compare features

KANA Express: 0 Features

We are working to collect the list of features

Hootsuite: 8 Features

Blogger Integration
Business Content Sharing
Facebook Integration
Flickr Integration
Foursquare Integration
Global Content Library
Google Plus
Instagram Integration