Shlomi Lavi /
Mar 12, 2022
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Bottom Line: Which is Better - KANA Express or Radian6?
KANA Express is more expensive to implement (TCO) than Radian6, and Radian6 is rated higher (92/100) than KANA Express (77/100). Radian6 offers users more features (5) than KANA Express (1). There is a clear winner in this case and it is Radian6!
Looking for the right Social Media Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Verint Vs. Salesforce.com
Verint: ...
Salesforce.com:
Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...
Who is more expensive? KANA Express or Radian6?
The real total cost of ownership (TCO) of Social Media Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for KANA Express and Radian6.
KANA Express price starts at $100 per user/month , On a scale between 1 to 10 KANA Express is rated 8, which is higher than the average cost of Social Media Management software. Radian6 price starts at $1,000 per organization/month , When comparing Radian6 to its competitors, the software is rated 4 - lower than the average Social Media Management software cost.
Bottom line: KANA Express is more expensive than Radian6.
Which software includes more/better features?
We've compared KANA Express Vs. Radian6 based on some of the most important and required Social Media Management features.
KANA Express: Customer Service.
Radian6: Business Content Sharing, Publishing Social Content, Social Analytics, Social Customer Care, Social Sales.
Target customer size
Verint Systems created the KANA Express software as a CRM tool for medium-sized businesses. Radian6 is proves to be an efficient tool for all business organizations.