Shlomi Lavi /
Feb 19, 2023
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Bottom Line: Which is Better - Kapture CRM or Nimble?
Kapture CRM is more expensive to implement (TCO) than Nimble, and Nimble is rated higher (97/100) than Kapture CRM (75/100). Nimble offers users more features (7) than Kapture CRM (0). There is a clear winner in this case and it is Nimble!
Looking for the right Customer Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
KAPTURE Vs. nimble
KAPTURE: Welcome and congratulations! You’re finally going to say good bye to all your niggling worries related to sales, marketing and other operational hassles. An ingenious cloud based Sales CRM Platform, developed by a panel of technology experts and highly experienced professionals from different industries, KAPTURE is your one-stop solution to automat...
nimble: The Nimble Way to Grow Your Business. Easily connect all of your contacts, calendars, communications and social conversations. Listen to and engage any individual in order to attract and retain the right customers.
Easily connect all of your contacts, calendars, communications and social conversations. Listen to and engage any individual in order...
Who is more expensive? Kapture CRM or Nimble?
The real total cost of ownership (TCO) of Customer Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Kapture CRM and Nimble.
Kapture CRM price starts at $35 per user/month , On a scale between 1 to 10 Kapture CRM is rated 8, which is higher than the average cost of Customer Service software. Nimble price starts at $19 per user/month , When comparing Nimble to its competitors, the software is rated 2 - much lower than the average Customer Service software cost.
Bottom line: Kapture CRM is more expensive than Nimble.
Which software includes more/better features?
We've compared Kapture CRM Vs. Nimble based on some of the most important and required Customer Service features.
Kapture CRM: We are still working to collect the list of features for Kapture CRM.
Nimble: Customer Service, Marketing Automation, Sales Automation, Collaboration Center , Facebook Integration.
Target customer size
Kapture CRM is a tool designed for small businesses (1-20 employees) to medium-sized companies (10-100 employees) in the Information and Technology (IT), Systems Management and other Information Provider industry, mainly those businesses engaging in the field of customer support and CRM. Customers of the software application include small and medium companies without any constraint on industrial association.