Shlomi Lavi /
Jul 26, 2022
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Bottom Line: Which is Better - Kaseya VSA or Comindware Tracker?
Comindware Tracker is more expensive to implement (TCO) than Kaseya VSA, and Kaseya VSA is rated higher (85/100) than Comindware Tracker (50/100). Comindware Tracker offers users more features (7) than Kaseya VSA (0).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Kaseya Vs. COMINDWARE
Kaseya: It may seem a bit odd, almost contradictory, for Kaseya to feature an About Us section when everything we do is really about you, not us in the least. Granted, without our IT automation software, your success might not be quite so certain or come so easily, but Kaseya can only take part of the credit.
COMINDWARE: Comindware® is a fast-growing, global software company delivering innovative Work Management solutions that enable businesses to manage their operations with higher performance and efficiency.
Aiming to optimize team work through a complete professional solution across the enterprise, Comindware provides a full set of Products and Services for ada...
Who is more expensive? Kaseya VSA or Comindware Tracker®?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Kaseya VSA and Comindware Tracker®.
Kaseya VSA price starts at $1,100 per year , On a scale between 1 to 10 Kaseya VSA is rated 2, which is much lower than the average cost of Help Desk software. Comindware Tracker® price starts at $24.99 per user/month , When comparing Comindware Tracker® to its competitors, the software is rated 4 - lower than the average Help Desk software cost.
Bottom line: Comindware Tracker® is more expensive than Kaseya VSA.
Which software includes more/better features?
We've compared Kaseya VSA Vs. Comindware Tracker based on some of the most important and required Help Desk features.
Kaseya VSA: We are still working to collect the list of features for Kaseya VSA.
Comindware Tracker®: Basic Reports, Dashboard, Data Import/Export, Online Customer Support, Workflow.
Target customer size
Kaseya VSA system is designed to provide assistance to start-ups, small businesses (1-20 employees), mid-sized companies (10-100 employees), and large enterprises (100+ employees) in the Information and Technology (IT) and Systems Management industry, mainly those businesses engaging in the field of auditing, asset management, help desk and IT. The software is a viable product for businesses of all sizes and a wide range of industries.