Compare Kaseya VSA and FuseDesk - Jul 2022

Shlomi Lavi

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Bottom Line: Which is Better - Kaseya VSA or FuseDesk?

FuseDesk is more expensive to implement (TCO) than Kaseya VSA, and FuseDesk is rated higher (91/100) than Kaseya VSA (85/100). FuseDesk offers users more features (6) than Kaseya VSA (0).

Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Kaseya Vs. Asandia Corp

Kaseya: It may seem a bit odd, almost contradictory, for Kaseya to feature an About Us section when everything we do is really about you, not us in the least. Granted, without our IT automation software, your success might not be quite so certain or come so easily, but Kaseya can only take part of the credit.

Asandia Corp: Asandia, Corp., organized in 2001, is the third in a series of software and business development companies started by Jeremy Shapiro since 1996.Clients come to us for help growing their business through innovative marketing, technology and business strategy. On the tech side of things, we help businesses with custom Infusionsoft applications and i...

Who is more expensive? Kaseya VSA or FuseDesk?

The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Kaseya VSA and FuseDesk.

Kaseya VSA price starts at $1,100 per year , On a scale between 1 to 10 Kaseya VSA is rated 2, which is much lower than the average cost of Help Desk software. FuseDesk price starts at $39 per seat/month , When comparing FuseDesk to its competitors, the software is rated 6 - similar to the average Help Desk software cost.

Bottom line: FuseDesk is more expensive than Kaseya VSA.

Which software includes more/better features?

We've compared Kaseya VSA Vs. FuseDesk based on some of the most important and required Help Desk features.

Kaseya VSA: We are still working to collect the list of features for Kaseya VSA.

FuseDesk: Knowledge Base/FAQ, Multi-Site Support, Reporting, Rules/Workflows, Scheduling.

Target customer size

Kaseya VSA system is designed to provide assistance to start-ups, small businesses (1-20 employees), mid-sized companies (10-100 employees), and large enterprises (100+ employees) in the Information and Technology (IT) and Systems Management industry, mainly those businesses engaging in the field of auditing, asset management, help desk and IT. and FuseDesk's target customer size include: Start up, Small business, Medium business.