Compare Kaseya VSA and Microsoft Exchange - May 2022

Shlomi Lavi

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - Kaseya VSA or Microsoft Exchange?

Microsoft Exchange is more expensive to implement (TCO) than Kaseya VSA, and Kaseya VSA is rated higher (85/100) than Microsoft Exchange (58/100). Microsoft Exchange offers users more features (3) than Kaseya VSA (0).

Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Kaseya Vs. Microsoft

Kaseya: It may seem a bit odd, almost contradictory, for Kaseya to feature an About Us section when everything we do is really about you, not us in the least. Granted, without our IT automation software, your success might not be quite so certain or come so easily, but Kaseya can only take part of the credit.

Microsoft: Microsoft Corporation is an American corporation that develops, manufactures, licenses and supports a wide range of products and services related to computing. The company was founded by Bill Gates and Paul Allen on April 4, 1975. Microsoft is the world's largest software maker measured by revenues.

Who is more expensive? Kaseya VSA or Microsoft Exchange?

The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Kaseya VSA and Microsoft Exchange.

Kaseya VSA price starts at $1,100 per year , On a scale between 1 to 10 Kaseya VSA is rated 2, which is much lower than the average cost of Help Desk software. Microsoft Exchange price starts at $4 per user/month , When comparing Microsoft Exchange to its competitors, the software is rated 4 - lower than the average Help Desk software cost.

Bottom line: Microsoft Exchange is more expensive than Kaseya VSA.

Which software includes more/better features?

We've compared Kaseya VSA Vs. Microsoft Exchange based on some of the most important and required Help Desk features.

Kaseya VSA: We are still working to collect the list of features for Kaseya VSA.

Microsoft Exchange: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Kaseya VSA system is designed to provide assistance to start-ups, small businesses (1-20 employees), mid-sized companies (10-100 employees), and large enterprises (100+ employees) in the Information and Technology (IT) and Systems Management industry, mainly those businesses engaging in the field of auditing, asset management, help desk and IT. Microsoft Exchange offers tailor made solutions for companies of various shapes and sizes and is suitable for IT administrators and system administrators of companies.