Shlomi Lavi /
May 14, 2022
We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - Kaseya VSA or Symantec Altiris?
Symantec Altiris is more expensive to implement (TCO) than Kaseya VSA, and Symantec Altiris is rated higher (91/100) than Kaseya VSA (85/100). Symantec Altiris offers users more features (3) than Kaseya VSA (0).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Kaseya Vs. Symantec
Kaseya: It may seem a bit odd, almost contradictory, for Kaseya to feature an About Us section when everything we do is really about you, not us in the least. Granted, without our IT automation software, your success might not be quite so certain or come so easily, but Kaseya can only take part of the credit.
Symantec: Symantec helps consumers and organizations secure and manage their information-driven world.
Symantec is a global leader in providing security, storage and systems management solutions to help our customers – from consumers and small businesses to the largest global organizations – secure and manage their information against more risks at more po...
Who is more expensive? Kaseya VSA or Symantec Altiris Deployment Solution?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Kaseya VSA and Symantec Altiris Deployment Solution.
Kaseya VSA price starts at $1,100 per year , On a scale between 1 to 10 Kaseya VSA is rated 2, which is much lower than the average cost of Help Desk software. Symantec Altiris Deployment Solution price starts at $12,975 per license , When comparing Symantec Altiris Deployment Solution to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.
Bottom line: Kaseya VSA cost is around the same cost of Symantec Altiris Deployment Solution.
Which software includes more/better features?
We've compared Kaseya VSA Vs. Symantec Altiris based on some of the most important and required Help Desk features.
Kaseya VSA: We are still working to collect the list of features for Kaseya VSA.
Symantec Altiris Deployment Solution: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Kaseya VSA system is designed to provide assistance to start-ups, small businesses (1-20 employees), mid-sized companies (10-100 employees), and large enterprises (100+ employees) in the Information and Technology (IT) and Systems Management industry, mainly those businesses engaging in the field of auditing, asset management, help desk and IT. Main intended customers of the software are small and medium business.