Compare Kasisto and Golem.ai - Apr 2022

Shlomi LaviShlomi Lavi / Apr 07, 2022

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Bottom Line: Which is Better - Kasisto or Golem.ai?

Golem.ai is more expensive to implement (TCO) than Kasisto, and Kasisto is rated higher (89/100) than Golem.ai (87/100). Kasisto offers users more features (4) than Golem.ai (1). There is a clear winner in this case and it is Kasisto!

Looking for the right AI: Chatbots solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Kasisto Vs. Golem.ai

Kasisto: Meet KAI, our digital experience platform. KAI is proven to deliver digital experiences that surprise and delight millions of banking customers around the world.

Golem.ai: Golem.ai develops and sells solutions for the automation and assistance of trades thanks to an AI for language analysis (emails, voice, documents, etc.)

Who is more expensive? Kasisto or Golem.ai?

The real total cost of ownership (TCO) of AI: Chatbots software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Kasisto and Golem.ai.

Kasisto accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Kasisto is rated 4, which is lower than the average cost of AI: Chatbots software. Golem.ai accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Kasisto is rated 4, which is lower than the average cost of AI: Chatbots software.

Bottom line: Kasisto cost is around the same cost of Golem.ai.

Which software includes more/better features?

We've compared Kasisto Vs. Golem.ai based on some of the most important and required AI: Chatbots features.

Kasisto: Chat, Customer Database, Customer Service, Customer Experience Management.

Golem.ai: Chat.

Target customer size

Kasisto's typical customers include: Small, medium and large size businesses, and Golem.ai's target customer size include: Small, medium and large size businesses.



Kasisto

ITQlick rating
(3/5)

Kasisto is KAI provider, a conversational artificial intelligence software designed to help banks and other financial service providers improve their customer experience and engagement.

Categories: AI: Chatbots, Customer Success, Customer Experience Management.

Golem.ai

ITQlick rating
(3/5)

Golem.ai is an artificial intelligence software that enables businesses to simplify and facilitate searching for information or selecting calls for tenders as the software allows users to create their own selec...

Categories: Document Management, AI: Chatbots, Voice Recognition, Email marketing.

Compare specifications

Compare features

Kasisto: 4 Features

Chat
Customer Database
Customer Service
Customer Experience Management

Golem.ai: 1 Features

Chat
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Kasisto
ITQlick rating
3/5
Score
89/100
Pricing
4/10
License pricing
Pricing not available
Functionality
7
Compare
Golem.ai
ITQlick rating
3/5
Score
87/100
Pricing
4/10
License pricing
Pricing not available
Functionality
5
Octane
ITQlick rating
3/5
Score
88/100
Pricing
4/10
License pricing
$29 per month
Functionality
10
Review
Reply.ai
ITQlick rating
3/5
Score
86/100
Pricing
4/10
License pricing
Pricing not available
Functionality
4
MindMeld
ITQlick rating
3/5
Score
83/100
Pricing
4/10
License pricing
Pricing not available
Functionality
5

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.