Compare Kayako Fusion and Envision Med Spa - Oct 2022

Shlomi LaviShlomi Lavi / Oct 01, 2022

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Bottom Line: Which is Better - Kayako Fusion or Envision Med Spa?

Envision Med Spa is more expensive to implement (TCO) than Kayako Fusion, and Envision Med Spa is rated with the same score (80/100) as Kayako Fusion (80/100). Kayako Fusion offers users more features (6) than Envision Med Spa (3). There is a clear winner in this case and it is Kayako Fusion!

Looking for the right Customer Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Kayako Vs. Ennoview Inc.

Kayako : Established in 2001, Kayako builds the world's leading helpdesk and customer engagement solutions which help organizations deliver better customer support. We are passionate about the customer support and experts in creating elegant and powerful web applications to do the job and grow relationships.

Ennoview Inc.: Envision Salon Software is a complete business management system and marketing solution, designed specifically for salon and spa owners to help operate and GROW your business. Whether you are an independent contractor or a business owner with many locations, Envision has a version suitable for you.

Who is more expensive? Kayako Fusion or Envision Med Spa?

The real total cost of ownership (TCO) of Customer Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Kayako Fusion and Envision Med Spa.

Kayako Fusion price starts at $60 per agent/month , On a scale between 1 to 10 Kayako Fusion is rated 2, which is much lower than the average cost of Customer Service software. Envision Med Spa price starts at $199 per month , When comparing Envision Med Spa to its competitors, the software is rated 4 - lower than the average Customer Service software cost.

Bottom line: Envision Med Spa is more expensive than Kayako Fusion.

Which software includes more/better features?

We've compared Kayako Fusion Vs. Envision Med Spa based on some of the most important and required Customer Service features.

Kayako Fusion: Data Import/Export, Data Import/Export, Basic Reports, Basic Reports, Online Customer Support, Online Customer Support.

Envision Med Spa: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Customers of the software include small and medium businesses as well as large enterprises. and Envision Med Spa's target customer size include: SMBs.



Kayako Fusion

ITQlick rating
(3.3/5)

starts at $60 per agent/month

Kayako Fusion is a help desk management solution for businesses of all sizes. Its capabilities include request tracking, ticketing management, customization, and others. The software was designed and la...

Categories: Complaint Management, Help Desk, Lead Generation, Mac CRM.

Envision Med Spa

ITQlick rating
(4.3/5)

starts at $199 per month

Envision Med Spa is an award-winning cloud-based Customer Service software, it is designed to support small and medium size business. Envision Med Spa received a rating of 4.3 from ITQlick team. The software co...

Categories: Customer Service, Employee Scheduling, Appointment Scheduling.

Compare specifications

Compare features

Kayako Fusion: 6 Features

Data Import/Export
Data Import/Export
Basic Reports
Basic Reports
Online Customer Support
Online Customer Support

Envision Med Spa: 3 Features

Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Kayako F...
ITQlick rating
3.3/5
Score
80/100
Pricing
3.2/10
License pricing
$60 per agent/month
Functionality
26
Compare
Envision...
ITQlick rating
4.3/5
Score
80/100
Pricing
5.6/10
License pricing
$199 per month
Functionality
6
Customer...
ITQlick rating
4.8/5
Score
97/100
Pricing
5.8/10
License pricing
$29 per month
Functionality
9
Zoho Sup...
ITQlick rating
5/5
Score
94/100
Pricing
3.6/10
License pricing
$12 per user/month
Functionality
43
Pipeline...
ITQlick rating
4.3/5
Score
87/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
4

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.