Shlomi Lavi /
Oct 01, 2022
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Bottom Line: Which is Better - Kayako Fusion or Envision Med Spa?
Envision Med Spa is more expensive to implement (TCO) than Kayako Fusion, and Envision Med Spa is rated with the same score (80/100) as Kayako Fusion (80/100). Kayako Fusion offers users more features (6) than Envision Med Spa (3). There is a clear winner in this case and it is Kayako Fusion!
Looking for the right Customer Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Kayako Vs. Ennoview Inc.
Kayako : Established in 2001, Kayako builds the world's leading helpdesk and customer engagement solutions which help organizations deliver better customer support. We are passionate about the customer support and experts in creating elegant and powerful web applications to do the job and grow relationships.
Ennoview Inc.: Envision Salon Software is a complete business management system and marketing solution, designed specifically for salon and spa owners to help operate and GROW your business. Whether you are an independent contractor or a business owner with many locations, Envision has a version suitable for you.
Who is more expensive? Kayako Fusion or Envision Med Spa?
The real total cost of ownership (TCO) of Customer Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Kayako Fusion and Envision Med Spa.
Kayako Fusion price starts at $60 per agent/month , On a scale between 1 to 10 Kayako Fusion is rated 2, which is much lower than the average cost of Customer Service software. Envision Med Spa price starts at $199 per month , When comparing Envision Med Spa to its competitors, the software is rated 4 - lower than the average Customer Service software cost.
Bottom line: Envision Med Spa is more expensive than Kayako Fusion.
Which software includes more/better features?
We've compared Kayako Fusion Vs. Envision Med Spa based on some of the most important and required Customer Service features.
Kayako Fusion: Data Import/Export, Data Import/Export, Basic Reports, Basic Reports, Online Customer Support, Online Customer Support.
Envision Med Spa: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Customers of the software include small and medium businesses as well as large enterprises. and Envision Med Spa's target customer size include: SMBs.