Compare Keap and Capsule CRM - Jan 2023

Shlomi Lavi

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Bottom Line: Which is Better - Keap or Capsule CRM?

Keap is more expensive to implement (TCO) than Capsule CRM, and Keap is rated higher (97/100) than Capsule CRM (94/100). Keap offers users more features (15) than Capsule CRM (3).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Infusionsoft Vs. Cloudwork

Infusionsoft: At Infusionsoft, we've dedicated ourselves to a single purpose: help small businesses succeed. It's our sole reason for existence. We live out this calling (some say obsession) by building the only all-in-one sales and marketing software that makes it easy for small businesses to get organized, attract more customers, grow sales and save massive...

Cloudwork: CloudWork is an integration as a service platform that allows anyone to build connections between business and social media apps. We take advantage of public APIs to enable tasks automation. As a result businesses are able to automate boring tasks, save time and increase productivity by defining triggers and actions with just a few clicks.

Who is more expensive? Keap or Capsule CRM?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Keap and Capsule CRM.

Keap price starts at $169 per month , On a scale between 1 to 10 Keap is rated 2, which is much lower than the average cost of CRM software. Capsule CRM price starts at $18 per user/month , When comparing Capsule CRM to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Keap cost is around the same cost of Capsule CRM.

Which software includes more/better features?

We've compared Keap Vs. Capsule CRM based on some of the most important and required CRM features.

Keap: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Contact Management, Customer Service, Marketing Automation, Sales Automation, Campaign Management, Campaign Performance Reports, Email Marketing, Email Triggers.

Capsule CRM: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Individual users will find the personal touch of a well designed landing page template to be very effective. Customers of the software mainly include small and medium businesses from different industrial backgrounds.