Compare Keap and NetSuite CRM - Jan 2023

Shlomi Lavi

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Bottom Line: Which is Better - Keap or NetSuite CRM?

NetSuite CRM is more expensive to implement (TCO) than Keap, and Keap is rated higher (97/100) than NetSuite CRM (89/100). Keap offers users more features (15) than NetSuite CRM (13). There is a clear winner in this case and it is Keap!

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Infusionsoft Vs. NetSuite

Infusionsoft: At Infusionsoft, we've dedicated ourselves to a single purpose: help small businesses succeed. It's our sole reason for existence. We live out this calling (some say obsession) by building the only all-in-one sales and marketing software that makes it easy for small businesses to get organized, attract more customers, grow sales and save massive...

NetSuite: NetSuite is the world's leading provider of cloud-based business management software. NetSuite helps companies manage core business processes with a single, fully integrated system covering ERP/financials, CRM, ecommerce, inventory and more.   More than 12,000 high-growth and midsized companies and divisions of large enterprises...

Who is more expensive? Keap or NetSuite CRM+?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Keap and NetSuite CRM+.

Keap price starts at $169 per month , On a scale between 1 to 10 Keap is rated 2, which is much lower than the average cost of CRM software. NetSuite CRM+ price starts at $129 per month , When comparing NetSuite CRM+ to its competitors, the software is rated 6 - similar to the average CRM software cost.

Bottom line: NetSuite CRM+ is more expensive than Keap.

Which software includes more/better features?

We've compared Keap Vs. NetSuite CRM based on some of the most important and required CRM features.

Keap: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Contact Management, Customer Service, Marketing Automation, Sales Automation, Campaign Management, Campaign Performance Reports, Email Marketing, Email Triggers.

NetSuite CRM+: Mobile Access, Campaign Dashboard, Case Management, Customer Database, Customer Self Service Portal.

Target customer size

Individual users will find the personal touch of a well designed landing page template to be very effective. This CRM solution can cater to many businesses.