Compare Keap and Oracle Service Cloud - Jan 2023

Shlomi Lavi

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Bottom Line: Which is Better - Keap or Oracle Service Cloud?

Oracle Service Cloud is more expensive to implement (TCO) than Keap, and Keap is rated higher (97/100) than Oracle Service Cloud (83/100). Keap offers users more features (15) than Oracle Service Cloud (3). There is a clear winner in this case and it is Keap!

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Infusionsoft Vs. Oracle Corporation

Infusionsoft: At Infusionsoft, we've dedicated ourselves to a single purpose: help small businesses succeed. It's our sole reason for existence. We live out this calling (some say obsession) by building the only all-in-one sales and marketing software that makes it easy for small businesses to get organized, attract more customers, grow sales and save massive...

Oracle Corporation: Oracle Corporation is a computer technology corporation that specializes in developing and marketing computer hardware systems and enterprise software products – particularly database management systems. Employing approximately 113,644 people worldwide as of 30 June 2012,it has enlarged its share of the software market through organic growth and th...

Who is more expensive? Keap or RightNow CX?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Keap and RightNow CX.

Keap price starts at $169 per month , On a scale between 1 to 10 Keap is rated 2, which is much lower than the average cost of CRM software. RightNow CX accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Keap is rated 2, which is much lower than the average cost of CRM software.

Bottom line: RightNow CX is more expensive than Keap.

Which software includes more/better features?

We've compared Keap Vs. Oracle Service Cloud based on some of the most important and required CRM features.

Keap: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Contact Management, Customer Service, Marketing Automation, Sales Automation, Campaign Management, Campaign Performance Reports, Email Marketing, Email Triggers.

RightNow CX: Customer Service, Marketing Automation, Sales Automation.

Target customer size

Individual users will find the personal touch of a well designed landing page template to be very effective. The software is a viable product for all business sizes and in a wide range of industries.