Shlomi Lavi /
Apr 22, 2022
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Bottom Line: Which is Better - Kickserv or e-automate?
e-automate is more expensive to implement (TCO) than Kickserv, and Kickserv is rated higher (93/100) than e-automate (90/100). Kickserv offers users more features (11) than e-automate (9). There is a clear winner in this case and it is Kickserv!
Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Kickserv Vs. Digital Gateway
Kickserv: This new platform utilized the cloud to maximize the ease of updating the software as it was developed. This eliminated the grueling process of driving out to update all the servers in each of the locations and spending thousands of dollars maintaining those servers. This new web based program helped to grow the company even further, 18 locations d...
Digital Gateway: Since 1995, Digital Gateway has helped over 1,000 companies drive their business operations successfully with its innovative e-automate dealer management software. In 2011, Digital Gateway brought together the best dealer management software solutions in the office equipment industry—e-automate, OMD and La Crosse. This decision has enabled them to ...
Who is more expensive? Kickserv or e-automate?
The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Kickserv and e-automate.
Kickserv price starts at $31 per month , On a scale between 1 to 10 Kickserv is rated 2, which is much lower than the average cost of Field Service software. e-automate price starts at $600 per user/month , When comparing e-automate to its competitors, the software is rated 4 - lower than the average Field Service software cost.
Bottom line: e-automate is more expensive than Kickserv.
Which software includes more/better features?
We've compared Kickserv Vs. e-automate based on some of the most important and required Field Service features.
Kickserv: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Basic Reports, Daily Schedule/To-Do, Data Import/Export, Mobile Access, Online Customer Support, Billing & Invoicing, Customer Self Service Portal, Team Collaboration.
e-automate: Accounting Module, Business Intelligence Module, CRM Module, Human Resources Module, Inventory Management Module.
Target customer size
Kickserv is suitable for service companies that are looking for a complete CRM solution for managing all employees in a single calendar. and e-automate's target customer size include: Start up, Small business, Medium business, Large business.