Compare Kickserv and e-automate - Apr 2022

Shlomi LaviShlomi Lavi / Apr 22, 2022

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Bottom Line: Which is Better - Kickserv or e-automate?

e-automate is more expensive to implement (TCO) than Kickserv, and Kickserv is rated higher (93/100) than e-automate (90/100). Kickserv offers users more features (11) than e-automate (9). There is a clear winner in this case and it is Kickserv!

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Kickserv Vs. Digital Gateway

Kickserv: This new platform utilized the cloud to maximize the ease of updating the software as it was developed. This eliminated the grueling process of driving out to update all the servers in each of the locations and spending thousands of dollars maintaining those servers. This new web based program helped to grow the company even further, 18 locations d...

Digital Gateway: Since 1995, Digital Gateway has helped over 1,000 companies drive their business operations successfully with its innovative e-automate dealer management software. In 2011, Digital Gateway brought together the best dealer management software solutions in the office equipment industry—e-automate, OMD and La Crosse. This decision has enabled them to ...

Who is more expensive? Kickserv or e-automate?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Kickserv and e-automate.

Kickserv price starts at $31 per month , On a scale between 1 to 10 Kickserv is rated 2, which is much lower than the average cost of Field Service software. e-automate price starts at $600 per user/month , When comparing e-automate to its competitors, the software is rated 4 - lower than the average Field Service software cost.

Bottom line: e-automate is more expensive than Kickserv.

Which software includes more/better features?

We've compared Kickserv Vs. e-automate based on some of the most important and required Field Service features.

Kickserv: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Basic Reports, Daily Schedule/To-Do, Data Import/Export, Mobile Access, Online Customer Support, Billing & Invoicing, Customer Self Service Portal, Team Collaboration.

e-automate: Accounting Module, Business Intelligence Module, CRM Module, Human Resources Module, Inventory Management Module.

Target customer size

Kickserv is suitable for service companies that are looking for a complete CRM solution for managing all employees in a single calendar. and e-automate's target customer size include: Start up, Small business, Medium business, Large business.



Kickserv

ITQlick rating
(4.3/5)

starts at $31 per month

Kickserv is a cloud-based field management solution that is designed to work well in small-sized businesses. It provides them with functionalities and tools that enable them to manage invoices and payments, job...

Categories: Billing & Invoicing, Digital Signature, CRM, Customer Service.

e-automate

ITQlick rating
(4.6/5)

starts at $600 per user/month

E-automate by ECI software solutions is a cloud-based total business management and enterprise resource planning designed for the field service businesses. The solution core features include sales & inventory m...

Categories: ERP.

Compare specifications

Compare features

Kickserv: 11 Features

Basic Reports
Daily Schedule/To-Do
Data Import/Export
Mobile Access
Online Customer Support
Billing & Invoicing
Customer Self Service Portal
Team Collaboration
Scheduling
Task Management
Calendar Management

e-automate: 9 Features

Accounting Module
Business Intelligence Module
CRM Module
Human Resources Module
Inventory Management Module
Manufacturing Module
Procurement Module
Project Management Module
Supply Chain Management Module
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Kickserv
ITQlick rating
4.3/5
Score
93/100
Pricing
2/10
License pricing
$31 per month
Functionality
25
Compare
e-automate
ITQlick rating
4.6/5
Score
90/100
Pricing
5.6/10
License pricing
$600 per user/month
Functionality
10
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$39 per user/month
Functionality
23
Review
HouseCal...
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
ServiceT...
ITQlick rating
4.6/5
Score
97/100
Pricing
4/10
License pricing
$398 per technician/month + $800 one-time setup cost
Functionality
22

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.