Shlomi Lavi /
May 19, 2022
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Bottom Line: Which is Better - Kickserv or PENTA Service?
PENTA Service is more expensive to implement (TCO) than Kickserv, and Kickserv is rated higher (93/100) than PENTA Service (84/100). Kickserv offers users more features (11) than PENTA Service (5). There is a clear winner in this case and it is Kickserv!
Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Kickserv Vs. Penta Technologies
Kickserv: This new platform utilized the cloud to maximize the ease of updating the software as it was developed. This eliminated the grueling process of driving out to update all the servers in each of the locations and spending thousands of dollars maintaining those servers. This new web based program helped to grow the company even further, 18 locations d...
Penta Technologies: As the company’s expertise has become more specialized, its focus has shifted toward meeting the needs of large firms with sophisticated requirements like multi-company organizational structures, field service, repair and preventive maintenance operations, diverse project management requirements, multiple locations and managing risk associated with...
Who is more expensive? Kickserv or PENTA Service Management?
The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Kickserv and PENTA Service Management.
Kickserv price starts at $31 per month , On a scale between 1 to 10 Kickserv is rated 2, which is much lower than the average cost of Field Service software. PENTA Service Management accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Kickserv is rated 2, which is much lower than the average cost of Field Service software.
Bottom line: PENTA Service Management is more expensive than Kickserv.
Which software includes more/better features?
We've compared Kickserv Vs. PENTA Service based on some of the most important and required Field Service features.
Kickserv: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Basic Reports, Daily Schedule/To-Do, Data Import/Export, Mobile Access, Online Customer Support, Billing & Invoicing, Customer Self Service Portal, Team Collaboration.
PENTA Service Management: Mobile Access, Billing & Invoicing, Scheduling, Field Service, Contract Management.
Target customer size
Kickserv is suitable for service companies that are looking for a complete CRM solution for managing all employees in a single calendar. Customers of the software include small and medium businesses as well as large enterprises.