Compare Kickserv and SAP Field Service - Mar 2022

Shlomi LaviShlomi Lavi / Mar 10, 2022

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Bottom Line: Which is Better - Kickserv or SAP Field Service?

SAP Field Service is more expensive to implement (TCO) than Kickserv, and Kickserv is rated higher (93/100) than SAP Field Service (56/100). Kickserv offers users more features (11) than SAP Field Service (0). There is a clear winner in this case and it is Kickserv!

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Kickserv Vs. SAP

Kickserv: This new platform utilized the cloud to maximize the ease of updating the software as it was developed. This eliminated the grueling process of driving out to update all the servers in each of the locations and spending thousands of dollars maintaining those servers. This new web based program helped to grow the company even further, 18 locations d...

SAP: SAP ® AG is German software corporation that makes enterprise software to manage business operations and customer relations. SAP ® is the market leader in enterprise application software. The company's best-known software products are its enterprise resource planning application (SAP ® ERP), its enterpr...

Who is more expensive? Kickserv or SAP Field Service?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Kickserv and SAP Field Service.

Kickserv price starts at $31 per month , On a scale between 1 to 10 Kickserv is rated 2, which is much lower than the average cost of Field Service software. SAP Field Service accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Kickserv is rated 2, which is much lower than the average cost of Field Service software.

Bottom line: Kickserv cost is around the same cost of SAP Field Service.

Which software includes more/better features?

We've compared Kickserv Vs. SAP Field Service based on some of the most important and required Field Service features.

Kickserv: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Basic Reports, Daily Schedule/To-Do, Data Import/Export, Mobile Access, Online Customer Support, Billing & Invoicing, Customer Self Service Portal, Team Collaboration.

SAP Field Service: We are still working to collect the list of features for SAP Field Service.

Target customer size

Kickserv is suitable for service companies that are looking for a complete CRM solution for managing all employees in a single calendar. and SAP Field Service's target customer size include: Small, medium and large size businesses.



Kickserv

ITQlick rating
(4.3/5)

starts at $31 per month

Kickserv is a cloud-based field management solution that is designed to work well in small-sized businesses. It provides them with functionalities and tools that enable them to manage invoices and payments, job...

Categories: Billing & Invoicing, Digital Signature, CRM, Customer Service.

SAP Field Service

ITQlick rating
(3.7/5)

SAP Field Service is an award-winning cloud-based Field Service software, it is designed to support small, medium and large size business. SAP Field Service received a rating of 3.7 from ITQlick team. The softw...

Categories: Field Service, FS Scheduling & Dispatch, Workforce Management.

Compare specifications

Compare features

Kickserv: 11 Features

Basic Reports
Daily Schedule/To-Do
Data Import/Export
Mobile Access
Online Customer Support
Billing & Invoicing
Customer Self Service Portal
Team Collaboration
Scheduling
Task Management
Calendar Management

SAP Field Service: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Kickserv
ITQlick rating
4.3/5
Score
93/100
Pricing
2/10
License pricing
$31 per month
Functionality
25
Compare
SAP Fiel...
ITQlick rating
3.7/5
Score
56/100
Pricing
3.8/10
License pricing
Pricing not available
Functionality
3
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$39 per user/month
Functionality
23
Review
HouseCal...
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
ServiceT...
ITQlick rating
4.6/5
Score
97/100
Pricing
4/10
License pricing
$398 per technician/month + $800 one-time setup cost
Functionality
22

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.