Shlomi Lavi /
Dec 11, 2022
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Bottom Line: Which is Better - Kickserv or ServiceTitan?
ServiceTitan is more expensive to implement (TCO) than Kickserv, and ServiceTitan is rated higher (97/100) than Kickserv (93/100). Kickserv offers users more features (11) than ServiceTitan (7).
Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Kickserv Vs. ServiceTitan
Kickserv: This new platform utilized the cloud to maximize the ease of updating the software as it was developed. This eliminated the grueling process of driving out to update all the servers in each of the locations and spending thousands of dollars maintaining those servers. This new web based program helped to grow the company even further, 18 locations d...
ServiceTitan: Based in Los Angeles, ServiceTitan is a mobile, cloud-based software platform that helps home service companies streamline operations, improve customer service, and grow their business. ServiceTitan’s end-to-end solution for the multi-billion dollar residential home service industry includes CRM, intelligent dispatch, comprehensive reporting, marke...
Who is more expensive? Kickserv or ServiceTitan?
The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Kickserv and ServiceTitan.
Kickserv price starts at $31 per month , On a scale between 1 to 10 Kickserv is rated 2, which is much lower than the average cost of Field Service software. ServiceTitan price starts at $398 per technician/month + $800 one-time setup cost , When comparing ServiceTitan to its competitors, the software is rated 4 - lower than the average Field Service software cost.
Bottom line: ServiceTitan is more expensive than Kickserv.
Which software includes more/better features?
We've compared Kickserv Vs. ServiceTitan based on some of the most important and required Field Service features.
Kickserv: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Basic Reports, Daily Schedule/To-Do, Data Import/Export, Mobile Access, Online Customer Support, Billing & Invoicing, Customer Self Service Portal, Team Collaboration.
ServiceTitan: Mobile Access, Billing & Invoicing, Enterprise Resource Planning, Employee Scheduling, Scheduling.
Target customer size
Kickserv is suitable for service companies that are looking for a complete CRM solution for managing all employees in a single calendar. The software is a valuable solution for companies of all dimensions as well as a range of kinds.