Compare Kickserv and ServiceTrade - Mar 2022

Shlomi LaviShlomi Lavi / Mar 10, 2022

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Bottom Line: Which is Better - Kickserv or ServiceTrade?

ServiceTrade is more expensive to implement (TCO) than Kickserv, and Kickserv is rated higher (93/100) than ServiceTrade (90/100). Kickserv offers users more features (11) than ServiceTrade (6). There is a clear winner in this case and it is Kickserv!

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Kickserv Vs. ServiceTrade

Kickserv: This new platform utilized the cloud to maximize the ease of updating the software as it was developed. This eliminated the grueling process of driving out to update all the servers in each of the locations and spending thousands of dollars maintaining those servers. This new web based program helped to grow the company even further, 18 locations d...

ServiceTrade: ServiceTrade provides smartphone, tablet, and web applications for service contractors. ServiceTrade improves field technician productivity and accountability while enhancing customer service and lowering administrative costs. To learn more or start a 30-day Free Trial, visit http://www.servicetrade.com/.

Who is more expensive? Kickserv or ServiceTrade?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Kickserv and ServiceTrade.

Kickserv price starts at $31 per month , On a scale between 1 to 10 Kickserv is rated 2, which is much lower than the average cost of Field Service software. ServiceTrade price starts at $79 per technician/month , When comparing ServiceTrade to its competitors, the software is rated 2 - much lower than the average Field Service software cost.

Bottom line: Kickserv cost is around the same cost of ServiceTrade.

Which software includes more/better features?

We've compared Kickserv Vs. ServiceTrade based on some of the most important and required Field Service features.

Kickserv: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Basic Reports, Daily Schedule/To-Do, Data Import/Export, Mobile Access, Online Customer Support, Billing & Invoicing, Customer Self Service Portal, Team Collaboration.

ServiceTrade: Billing & Invoicing, Contract Management, Maintenance Management, Mobile Access, Preventive Maintenance.

Target customer size

Kickserv is suitable for service companies that are looking for a complete CRM solution for managing all employees in a single calendar. The software is a useful solution for businesses of all sizes and a variety of types.

Kickserv

ITQlick rating
(4.3/5)

starts at $31 per month

Kickserv is a cloud-based field management solution that is designed to work well in small-sized businesses. It provides them with functionalities and tools that enable them to manage invoices and payments, job...

Categories: Billing & Invoicing, Digital Signature, CRM, Customer Service.

ServiceTrade

ITQlick rating
(4.7/5)

starts at $79 per technician/month

ServiceTrade provides customer service applications to service contractors. Our mobile and web applications enable office staff and field technicians to deliver an amazing customer experience.

Categories: Billing & Invoicing, Digital Signature, Customer Service, Field Service, Field Service - HVAC.

Compare specifications

Compare features

Kickserv: 11 Features

Basic Reports
Daily Schedule/To-Do
Data Import/Export
Mobile Access
Online Customer Support
Billing & Invoicing
Customer Self Service Portal
Team Collaboration
Scheduling
Task Management
Calendar Management

ServiceTrade: 6 Features

Billing & Invoicing
Contract Management
Maintenance Management
Mobile Access
Preventive Maintenance
Field Service
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Kickserv
ITQlick rating
4.3/5
Score
93/100
Pricing
2/10
License pricing
$31 per month
Functionality
25
Compare
ServiceTrade
ITQlick rating
4.7/5
Score
90/100
Pricing
2/10
License pricing
$79 per technician/month
Functionality
21
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$39 per user/month
Functionality
23
Review
HouseCal...
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
ServiceT...
ITQlick rating
4.6/5
Score
97/100
Pricing
4/10
License pricing
$398 per technician/month + $800 one-time setup cost
Functionality
22

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.