Shlomi Lavi /
Apr 08, 2022
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Bottom Line: Which is Better - Kickserv or ThermoGRID?
ThermoGRID is more expensive to implement (TCO) than Kickserv, and Kickserv is rated higher (93/100) than ThermoGRID (91/100). Kickserv offers users more features (11) than ThermoGRID (5). There is a clear winner in this case and it is Kickserv!
Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Kickserv Vs. ThermoGRID
Kickserv: This new platform utilized the cloud to maximize the ease of updating the software as it was developed. This eliminated the grueling process of driving out to update all the servers in each of the locations and spending thousands of dollars maintaining those servers. This new web based program helped to grow the company even further, 18 locations d...
ThermoGRID: For more than 10 years, our firm has been delivering on our promise to provide unique programs to maximize efficiency and productivity. We pride ourselves on never delivering anything less than perfection to our clients.
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Who is more expensive? Kickserv or ThermoGRID?
The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Kickserv and ThermoGRID.
Kickserv price starts at $31 per month , On a scale between 1 to 10 Kickserv is rated 2, which is much lower than the average cost of Field Service software. ThermoGRID accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Kickserv is rated 2, which is much lower than the average cost of Field Service software.
Bottom line: ThermoGRID is more expensive than Kickserv.
Which software includes more/better features?
We've compared Kickserv Vs. ThermoGRID based on some of the most important and required Field Service features.
Kickserv: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Basic Reports, Daily Schedule/To-Do, Data Import/Export, Mobile Access, Online Customer Support, Billing & Invoicing, Customer Self Service Portal, Team Collaboration.
ThermoGRID: Data Import/Export, Billing & Invoicing, Employee Scheduling, Scheduling, Inventory Management.
Target customer size
Kickserv is suitable for service companies that are looking for a complete CRM solution for managing all employees in a single calendar. Typical customers of this software are companies in the HVAC industry, including satellite, radon, fireplace, roofing, electrical, and plumbing contractors.