Compare Kilterly and Enterprise Feedback - Nov 2022

Shlomi Lavi

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Bottom Line: Which is Better - Kilterly or Enterprise Feedback?

Enterprise Feedback is more expensive to implement (TCO) than Kilterly, and Enterprise Feedback is rated higher (92/100) than Kilterly (25/100). Enterprise Feedback offers users more features (3) than Kilterly (0).

Looking for the right Customer Experience Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Kilterly Vs. Verint

Kilterly: Are your customers ready to up their spending or are they one step from leaving? Kilterly’s customer success software will give you a clear gauge on the satisfaction and desires of your customers. Increase loyalty, upsell, cross-sell and defend against churn all with the power of data, predictive analytics and automated communication. Customer succ...

Verint: ...

Who is more expensive? Kilterly or Enterprise Feedback Management?

The real total cost of ownership (TCO) of Customer Experience Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Kilterly and Enterprise Feedback Management.

Kilterly price starts at $249 per feature/month , On a scale between 1 to 10 Kilterly is rated 4, which is lower than the average cost of Customer Experience Management software. Enterprise Feedback Management accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Kilterly is rated 4, which is lower than the average cost of Customer Experience Management software.

Bottom line: Enterprise Feedback Management is more expensive than Kilterly.

Which software includes more/better features?

We've compared Kilterly Vs. Enterprise Feedback based on some of the most important and required Customer Experience Management features.

Kilterly: We are still working to collect the list of features for Kilterly.

Enterprise Feedback Management: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Kilterly's typical customers include: Start up, Small business, Medium business, Large business, and Enterprise Feedback Management's target customer size include: Small, medium and large size businesses.