Compare Kixie PowerCall and Intermedia Contact Center - Dec 2022

Shlomi Lavi

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Bottom Line: Which is Better - Kixie PowerCall or Intermedia Contact Center?

Intermedia Contact Center is more expensive to implement (TCO) than Kixie PowerCall, and Intermedia Contact Center is rated higher (89/100) than Kixie PowerCall (75/100). Both tools offer the same amount of features.

Looking for the right Telephony solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Kixie Vs. Telax Hosted Call Center

Kixie: Kixie is a sales productivity phone service that instantly boosts sales productivity by eliminating manual data entry and making all your phone calls searchable, tracked, and archived in your CRM sales software. Beat Your Sales Quota • Boost sales reps call volume with click-to-call and eliminate manual data entry • Never miss another lead ...

Telax Hosted Call Center: Telax Hosted Call Center, provides the capabilities to create a world-class customer care and service desk operation. By leveraging cloud computing, Telax delivers an advanced contact center solution with more functionality than traditional hardware at a fraction of the cost. Telax clients get a customizable, easy-to-use solution that includes r...

Who is more expensive? Kixie PowerCall or Telax Hosted Call Center?

The real total cost of ownership (TCO) of Telephony software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Kixie PowerCall and Telax Hosted Call Center.

Kixie PowerCall price starts at $35 per month , On a scale between 1 to 10 Kixie PowerCall is rated 2, which is much lower than the average cost of Telephony software. Telax Hosted Call Center price starts at $35 per user/month , When comparing Telax Hosted Call Center to its competitors, the software is rated 2 - much lower than the average Telephony software cost.

Bottom line: Kixie PowerCall cost is around the same cost of Telax Hosted Call Center.

Which software includes more/better features?

We've compared Kixie PowerCall Vs. Intermedia Contact Center based on some of the most important and required Telephony features.

Kixie PowerCall: Call Conferencing, Inbound Call Center, Outbound Call Center, Call Center, Conference Calling.

Telax Hosted Call Center: CRM with Call Center, Inbound Call Center, IVR (Interactive Voice Response), Outbound Call Center, Real Time Reporting.

Target customer size

The general type of customers using Kixie PowerCall are the entrepreneurs engaging with small (with employees ranging from 10 to 100) and medium-sized (with employees ranging from 100 to 1,000) businesses using the services from IT, web and data hosting and related information service sectors, mainly with contact management. Intermedia Contact Center is best for medium size enterprises that are looking for a way to improve their contact center.