Compare KMS Lighthouse and Zendesk Sell - Dec 2022

Shlomi LaviShlomi Lavi / Dec 12, 2022

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Bottom Line: Which is Better - KMS Lighthouse or Zendesk Sell?

KMS Lighthouse is more expensive to implement (TCO) than Zendesk Sell, and Zendesk Sell is rated higher (89/100) than KMS Lighthouse (79/100). Zendesk Sell offers users more features (10) than KMS Lighthouse (0). There is a clear winner in this case and it is Zendesk Sell!

Looking for the right Knowledge Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

KMS lighthouse Vs. Base CRM

KMS lighthouse: ...

Base CRM: Future Simple creates simple and intuitive software to help small businesses grow. Future Simple’s flagship product Base, is a simple but powerful online sales management and customer relationship management (CRM) tool. Base helps thousands of small businesses better manage their sales process in a simple and affordable way. Future Simple also desi...

Who is more expensive? KMS Lighthouse or Base CRM?

The real total cost of ownership (TCO) of Knowledge Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for KMS Lighthouse and Base CRM.

KMS Lighthouse price starts at $25 per user/month , On a scale between 1 to 10 KMS Lighthouse is rated 6, which is similar to the average cost of Knowledge Management software. Base CRM price starts at $19 per user/month , When comparing Base CRM to its competitors, the software is rated 2 - much lower than the average Knowledge Management software cost.

Bottom line: KMS Lighthouse is more expensive than Base CRM.

Which software includes more/better features?

We've compared KMS Lighthouse Vs. Zendesk Sell based on some of the most important and required Knowledge Management features.

KMS Lighthouse: We are still working to collect the list of features for KMS Lighthouse.

Base CRM: Contact Management, Customer Database, Customer Service, Dashboards, Email Marketing.

Target customer size

KMS Lighthouse's typical customers include: Small businesses and start ups, Zendesk Sell is perfect for companies of all sizes.



KMS Lighthouse

ITQlick rating
(4.5/5)

starts at $25 per user/month

KMS Lighthouse is an on-premise and cloud-hosted customer relationship system that incorporates contact center knowledge and sales management tools in a single platform. The software solution enables customer c...

Categories: CRM, Banking CRM, Casino CRM, Complaint Management.

Zendesk Sell

ITQlick rating
(4.4/5)

starts at $19 per user/month

Base CRM is a sales and CRM software that can help boost sales team productivity and business growth. The software can help users to manage their customers, work with leads and can be accessed from almost any i...

Categories: CRM, Banking CRM, Casino CRM, Channel Management, Complaint Management.

Compare specifications

Compare features

KMS Lighthouse: 0 Features

We are working to collect the list of features

Base CRM: 10 Features

Contact Management
Customer Database
Customer Service
Dashboards
Email Marketing
Knowledge Base
Lead Management
Sales Automation
Sales Forecasting
Sales Reports
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
KMS Ligh...
ITQlick rating
4.5/5
Score
79/100
Pricing
7.4/10
License pricing
$25 per user/month
Functionality
14
Compare
Zendesk ...
ITQlick rating
4.4/5
Score
89/100
Pricing
2/10
License pricing
$19 per user/month
Functionality
29
Compare
Yext
ITQlick rating
3.3/5
Score
91/100
Pricing
6.4/10
License pricing
$199 per year
Functionality
3
Review
Compare
KnowledgeOwl
ITQlick rating
4.7/5
Score
89/100
Pricing
2/10
License pricing
$79 per month
Functionality
7
Lessons
ITQlick rating
4.5/5
Score
84/100
Pricing
2/10
License pricing
$8 per user/month
Functionality
15

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.