Compare KMS Lighthouse and Chatra - Mar 2022

Shlomi LaviShlomi Lavi / Mar 21, 2022

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Bottom Line: Which is Better - KMS Lighthouse or Chatra?

KMS Lighthouse is more expensive to implement (TCO) than Chatra, and Chatra is rated higher (90/100) than KMS Lighthouse (79/100).

Looking for the right Knowledge Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

KMS lighthouse Vs. Chatra

KMS lighthouse: ...

Chatra: Chatra is made to increase online sales but in a friendly, helpful way. Just because software is designed for business doesn’t mean it has to be clunky and corporate. You can’t grab a coffee with every single potential customer, but we think that Chatra is the next best thing.

Who is more expensive? KMS Lighthouse or Chatra?

The real total cost of ownership (TCO) of Knowledge Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for KMS Lighthouse and Chatra.

KMS Lighthouse price starts at $25 per user/month , On a scale between 1 to 10 KMS Lighthouse is rated 6, which is similar to the average cost of Knowledge Management software. Chatra price starts at $17 per agent/month , When comparing Chatra to its competitors, the software is rated 2 - much lower than the average Knowledge Management software cost.

Bottom line: KMS Lighthouse is more expensive than Chatra.

Which software includes more/better features?

We've compared KMS Lighthouse Vs. Chatra based on some of the most important and required Knowledge Management features.

KMS Lighthouse: We are still working to collect the list of features for KMS Lighthouse.

Chatra: We are still working to collect the list of features for Chatra.

Target customer size

KMS Lighthouse's typical customers include: Small businesses and start ups, and Chatra's target customer size include: Small, medium and large size businesses.



KMS Lighthouse

ITQlick rating
(4.5/5)

starts at $25 per user/month

KMS Lighthouse is an on-premise and cloud-hosted customer relationship system that incorporates contact center knowledge and sales management tools in a single platform. The software solution enables customer c...

Categories: CRM, Banking CRM, Casino CRM, Complaint Management.

Chatra

ITQlick rating
(4.8/5)

starts at $17 per agent/month

Chatra is a growing cloud-based CRM software, it is designed to support small, medium and large size business. Chatra received a rating of 4.8 from ITQlick team. The software cost is considered affordable (1.5...

Categories: CRM, Banking CRM, Casino CRM, Complaint Management, Customer Loyalty.

Compare specifications

Chatra Specifications

ITQlick Score: 90/100
ITQlick Rating:
Pricing: 2/10 - low cost
Category: Chat -> Chatra review
Company: Chatra
Pricing: starts at $17 per agent/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Cloud
Links: Chatra review, Chatra pricing, Chatra alternatives

Compare features

KMS Lighthouse: 0 Features

We are working to collect the list of features

Chatra: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
KMS Ligh...
ITQlick rating
4.5/5
Score
79/100
Pricing
7.4/10
License pricing
$25 per user/month
Functionality
14
Compare
Chatra
ITQlick rating
4.8/5
Score
90/100
Pricing
3/10
License pricing
$17 per agent/month
Functionality
14
Review
Yext
ITQlick rating
3.3/5
Score
91/100
Pricing
6.4/10
License pricing
$199 per year
Functionality
3
Review
Compare
KnowledgeOwl
ITQlick rating
4.7/5
Score
89/100
Pricing
2/10
License pricing
$79 per month
Functionality
7
Lessons
ITQlick rating
4.5/5
Score
84/100
Pricing
2/10
License pricing
$8 per user/month
Functionality
15

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.