Shlomi Lavi /
Dec 16, 2022
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Bottom Line: Which is Better - KMS Lighthouse or Oracle Service Cloud?
Oracle Service Cloud is more expensive to implement (TCO) than KMS Lighthouse, and Oracle Service Cloud is rated higher (83/100) than KMS Lighthouse (79/100). Oracle Service Cloud offers users more features (3) than KMS Lighthouse (0).
Looking for the right Knowledge Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
KMS lighthouse Vs. Oracle Corporation
KMS lighthouse: ...
Oracle Corporation: Oracle Corporation is a computer technology corporation that specializes in developing and marketing computer hardware systems and enterprise software products – particularly database management systems. Employing approximately 113,644 people worldwide as of 30 June 2012,it has enlarged its share of the software market through organic growth and th...
Who is more expensive? KMS Lighthouse or RightNow CX?
The real total cost of ownership (TCO) of Knowledge Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for KMS Lighthouse and RightNow CX.
KMS Lighthouse price starts at $25 per user/month , On a scale between 1 to 10 KMS Lighthouse is rated 6, which is similar to the average cost of Knowledge Management software. RightNow CX accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 KMS Lighthouse is rated 6, which is similar to the average cost of Knowledge Management software.
Bottom line: RightNow CX is more expensive than KMS Lighthouse.
Which software includes more/better features?
We've compared KMS Lighthouse Vs. Oracle Service Cloud based on some of the most important and required Knowledge Management features.
KMS Lighthouse: We are still working to collect the list of features for KMS Lighthouse.
RightNow CX: Customer Service, Marketing Automation, Sales Automation.
Target customer size
KMS Lighthouse's typical customers include: Small businesses and start ups, The software is a viable product for all business sizes and in a wide range of industries.