KMS Vs Salesforce: Side-by-Side Comparison

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
KMS
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
92/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6.8/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
On premise
Functionality score
14
Fit small business
Fit medium business
Fit large business
Software review
Salesforce
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
95/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6/10
License pricing license pricing (if provided by the software vendor)
$25 Per month/user
Hosting
On premise and Cloud
Functionality score
40
Fit small business
Fit medium business
Fit large business
Software review
Hatchbuck
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
98/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$39 Per month
Hosting
On premise and Cloud
Functionality score
23
Fit small business
Fit medium business
Fit large business
Software review
Zoho
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
96/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.2/10
License pricing license pricing (if provided by the software vendor)
$12 Per month/user
Hosting
Cloud
Functionality score
36
Fit small business
Fit medium business
Fit large business
Software review
Compare
Salesboom
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
96/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3/10
License pricing license pricing (if provided by the software vendor)
$14 Per month/user
Hosting
Cloud
Functionality score
33
Fit small business
Fit medium business
Fit large business
Software review

KMS Vs. Salesforce: Price & Features - Which is better?

Feb 20, 2019

Looking for the right CRM solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. in this article we compare between the 2 software products:

Vendor comparison

KMS lighthouse: KMS lighthouse provides a powerful all-in-one knowledge platform with a superfast Search Technology, addressing the broad range of customer-company connection channels. The KMS lighthouse family of products provides a seamless customer experience across all care channels: from self-service, such as the company website or social media platforms, through one-on- one time with customers, such as at contact centers, retail stores and field service, and even up to constantly addressing potential customers, by giving your employees the technological ability to provide answers, anytime and anywhere.

Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in 2012. It is listed on the New York Stock Exchange and is a constituent of the S&P 500 index.

Pricing/cost comparison

The real cost of CRM software includes the software license, subscription fees, software training cost, customization cost, required hardware, and the cost of maintenance & support and other related services. It's critical that you account for all of these costs to gain an understanding of the system's "total cost of ownership". We prepared a total cost calculator for KMS Lighthouse TCO and Salesforce total cost to help with the total cost of ownership calculation.

KMS Lighthouse price Starting from $49 per month , on a scale between 1 to 10 KMS Lighthouse is rated 6, which is similar to the average cost of CRM software. Salesforce price Starting from $25 Per month/user , when comparing Salesforce to their competitors, the software is rated 6 - similar to the average CRM software cost.

Bottom line: KMS Lighthouse cost is around the same cost of Salesforce.

Features and functionality

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared KMS Vs. Salesforce based on some of the most important and required CRM features.
KMS Lighthouse: We are still working to collect the list of features of KMS Lighthouse. .
Salesforce list of features include the following: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database, .

Target customer size

KMS Lighthouse's typical customers include: Small business, Medium business, Salesforce is ideal for individuals as well as companies.

KMS Lighthouse

ITQlick rating
(3/5)

Starting from $49 per month

CRM Knowledge impacts efficiency, customer satisfaction and revenue growth. Slow, disrupted and ineffective access to knowledge is affecting the ability to sell products and services. In 30% of service interact

Categories: Hotel CRM, Contact management, Small Business CRM, Real Estate CRM, Pharmaceutical CRM.

Salesforce

ITQlick rating
(4.5/5)

Starting from $25 Per month/user

Salesforce is a cloud-based CRM software designed to streamline day to day customer-related business activities. This is an application that has all the necessary tools and features for ensuring that sales and

Categories: Sales Management, Sales Force Automation (SFA), Lead Management, Task Management, Project Management.

Compare screenshots

Compare specifications

Compare features

KMS Lighthouse: 0 Features

We are working to collect the list of features

Salesforce: 8 Features

Campaign Dashboard
Campaign Management
Case Management
Contact Management
Customer Database
Customer Self Service Portal
Customer Service
Customer Support Tracking