Compare Koala Cloud Call Center and Advisor - Jul 2022

Shlomi LaviShlomi Lavi / Jul 07, 2022

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Bottom Line: Which is Better - Koala Cloud Call Center or Advisor?

Advisor is more expensive to implement (TCO) than Koala Cloud Call Center, and Advisor is rated with the same score (82/100) as Koala Cloud Call Center (82/100). Advisor offers users more features (5) than Koala Cloud Call Center (0).

Looking for the right Inside Sales solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Electronic Voice Services Vs. dezide

Electronic Voice Services: Electronic Voice Services, Inc. (EVS7) was started in January 1993 in Dallas, Texas. Our corporate sales office is located in Addison, Texas (a suburb of Dallas), plus we have an office in Massachusetts. From the beginning our focus was on computer software and hardware to assist and automate the making and receiving of telephone calls. We started...

dezide: Dezide was founded in 2001 by former employees of Hewlett-Packard R&D. Since then we have worked on developing the world’s leading software for guided troubleshooting, using the newest research and technology to create highly user-friendly and efficient solutions. Our software is patented. Vision: to provide the best software for guided troub...

Who is more expensive? Koala Cloud Call Center or Advisor?

The real total cost of ownership (TCO) of Inside Sales software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Koala Cloud Call Center and Advisor.

Koala Cloud Call Center price starts at $59 per month , On a scale between 1 to 10 Koala Cloud Call Center is rated 4, which is lower than the average cost of Inside Sales software. Advisor price starts at $49 per user/month , When comparing Advisor to its competitors, the software is rated 6 - similar to the average Inside Sales software cost.

Bottom line: Advisor is more expensive than Koala Cloud Call Center.

Which software includes more/better features?

We've compared Koala Cloud Call Center Vs. Advisor based on some of the most important and required Inside Sales features.

Koala Cloud Call Center: We are still working to collect the list of features for Koala Cloud Call Center.

Advisor: Knowledge Base/FAQ, Self Service Portal, Call Center, Team Collaboration, Content Management.

Target customer size

Koala Cloud Call Center's typical customers include: SMBs, Customers of the software include businesses of all sizes and a variety of types.

Koala Cloud Call Center

ITQlick rating
(3.5/5)

starts at $59 per month

Koala Cloud Call Center is a growing cloud-based Call Center software, it is designed to support small and medium size call centers. Koala Cloud Call Center received a rating of 3.5 from ITQlick team. The softw...

Categories: Auto Dialer / Predictive Dialer, IVR, Workforce Management, Quality Management.

Advisor

ITQlick rating
(4.2/5)

starts at $49 per user/month

Contact Center Portal from Dezide Advisor is a knowledge management solution for businesses of all sizes. It offers such services as workflow management, search engine, process management, and others. T...

Categories: Audit Management, Call Monitoring, Call Recording, Conference Calling, Content Management.

Compare specifications

Compare features

Koala Cloud Call Center: 0 Features

We are working to collect the list of features

Advisor: 5 Features

Knowledge Base/FAQ
Self Service Portal
Call Center
Team Collaboration
Content Management
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Koala Cl...
ITQlick rating
3.5/5
Score
82/100
Pricing
4.2/10
License pricing
$59 per month
Functionality
9
Compare
Advisor
ITQlick rating
4.2/5
Score
82/100
Pricing
6/10
License pricing
$49 per user/month
Functionality
16
Ambition
ITQlick rating
4.6/5
Score
81/100
Pricing
5.8/10
License pricing
$6,840 per year
Functionality
15
Lucep
ITQlick rating
4.5/5
Score
65/100
Pricing
2.4/10
License pricing
$10 per month
Functionality
5
Review
Field Wo...
ITQlick rating
5/5
Score
62/100
Pricing
2/10
License pricing
$29.99 per user/month
Functionality
15

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.