Shlomi Lavi /
Sep 19, 2022
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Bottom Line: Which is Better - Koala Cloud Call Center or VanillaSoft?
VanillaSoft is more expensive to implement (TCO) than Koala Cloud Call Center, and Koala Cloud Call Center is rated higher (82/100) than VanillaSoft (80/100). VanillaSoft offers users more features (3) than Koala Cloud Call Center (0).
Looking for the right Inside Sales solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Electronic Voice Services Vs. VanillaSoft
Electronic Voice Services: Electronic Voice Services, Inc. (EVS7) was started in January 1993 in Dallas, Texas. Our corporate sales office is located in Addison, Texas (a suburb of Dallas), plus we have an office in Massachusetts.
From the beginning our focus was on computer software and hardware to assist and automate the making and receiving of telephone calls. We started...
VanillaSoft: Whether you're a small business or a large enterprise, your inside sales group is an integral part of your revenue stream. If you are a call center, then productivity and quality are essential features of success.
VanillaSoft's hosted, Web-based applications offer an affordable and easy-to-use solution for making the most of your outbound callin...
Who is more expensive? Koala Cloud Call Center or VanillaSoft?
The real total cost of ownership (TCO) of Inside Sales software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Koala Cloud Call Center and VanillaSoft.
Koala Cloud Call Center price starts at $59 per month , On a scale between 1 to 10 Koala Cloud Call Center is rated 4, which is lower than the average cost of Inside Sales software. VanillaSoft price starts at $80 per month , When comparing VanillaSoft to its competitors, the software is rated 4 - lower than the average Inside Sales software cost.
Bottom line: Koala Cloud Call Center cost is around the same cost of VanillaSoft.
Which software includes more/better features?
We've compared Koala Cloud Call Center Vs. VanillaSoft based on some of the most important and required Inside Sales features.
Koala Cloud Call Center: We are still working to collect the list of features for Koala Cloud Call Center.
VanillaSoft: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Koala Cloud Call Center's typical customers include: SMBs, VanillaSoft is suitable for a wide range of industries including insurance, banking and finance, education,
manufacturing, mortgage, telemarketing, media and communications and nonprofit.