Compare KPI-com and SAP CRM: Web Channel - Jun 2022

Shlomi Lavi

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Bottom Line: Which is Better - KPI-com or SAP CRM: Web Channel?

SAP CRM: Web Channel is more expensive to implement (TCO) than KPI-com, and KPI-com is rated higher (83/100) than SAP CRM: Web Channel (57/100). KPI-com offers users more features (5) than SAP CRM: Web Channel (2). There is a clear winner in this case and it is KPI-com!

Looking for the right Team Collaboration solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Finnet Ltd Vs. SAP

Finnet Ltd: Finnet Ltd, the firm behind the kpi.com™ product, is privately held and incorporated in the UK. Established in 2004, Finnet Limited engaged in offshore software development, web design, data analysis, benchmarking and research services to a handful of strategic digital media clients

SAP: SAP ® AG is German software corporation that makes enterprise software to manage business operations and customer relations. SAP ® is the market leader in enterprise application software. The company's best-known software products are its enterprise resource planning application (SAP ® ERP), its enterpr...

Who is more expensive? KPI-com or SAP CRM: Web Channel?

The real total cost of ownership (TCO) of Team Collaboration software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for KPI-com and SAP CRM: Web Channel.

KPI-com price starts at $499 per license , On a scale between 1 to 10 KPI-com is rated 2, which is much lower than the average cost of Team Collaboration software. SAP CRM: Web Channel accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 KPI-com is rated 2, which is much lower than the average cost of Team Collaboration software.

Bottom line: SAP CRM: Web Channel is more expensive than KPI-com.

Which software includes more/better features?

We've compared KPI-com Vs. SAP CRM: Web Channel based on some of the most important and required Team Collaboration features.

KPI-com: Basic Reports, Data Import/Export, Online Customer Support, Budget & Expense Management, Time Tracking.

SAP CRM: Web Channel: Customer Service, Collaboration Center .

Target customer size

KPI-com's typical customers include: Small, medium and large size businesses, and SAP CRM: Web Channel's target customer size include: Start up, Small business, Medium business, Large business.