Shlomi Lavi /
Nov 17, 2022
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Bottom Line: Which is Better - ServiceNow or Looker?
ServiceNow is more expensive to implement (TCO) than Looker, and Looker is rated higher (81/100) than ServiceNow (62/100). Looker offers users more features (5) than ServiceNow (3). There is a clear winner in this case and it is Looker!
Looking for the right Dashboards & KPIs solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Mirror42 Vs. Looker
Mirror42: Mirror42 delivers Dashboards, Scorecards and Analytics in the cloud to define, measure and improve Key Performance Indicators (KPI’s). Unlike custom developed spreadsheets and Business Intelligence solutions, Mirror42 is deployed in weeks and delivers an unmatched ROI
Looker : Established in 2011, Looker is an inventive software company that focuses on the intersection of economics and engineering. We believe that businesses can only thrive when data is consistently defined and easily accessible across the entire organization. Our web-based platform powers the work of data analysts while fueling (and fulfilling) the busi...
Who is more expensive? ServiceNow or Looker?
The real total cost of ownership (TCO) of Dashboards & KPIs software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ServiceNow and Looker.
ServiceNow price starts at $249 per user/month , On a scale between 1 to 10 KPI Dashboard is rated 6, which is similar to the average cost of Dashboards & KPIs software. Looker price starts at $3,000 per month , When comparing Looker to its competitors, the software is rated 6 - similar to the average Dashboards & KPIs software cost.
Bottom line: ServiceNow cost is around the same cost of Looker.
Which software includes more/better features?
We've compared ServiceNow Vs. Looker based on some of the most important and required Dashboards & KPIs features.
ServiceNow: Data Import/Export, Basic Reports, Online Customer Support.
Looker: Customizable Dashboard, Data analysis, Project Collaboration, Budgeting & CPM, Data visualization.
Target customer size
ServiceNow's typical customers include: Small business, Medium business, Large business, Private use, Looker is best for small to big sized companies, and enterprises of any size.