Compare ServiceNow and Looker - Nov 2022

Shlomi LaviShlomi Lavi / Nov 17, 2022

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Bottom Line: Which is Better - ServiceNow or Looker?

ServiceNow is more expensive to implement (TCO) than Looker, and Looker is rated higher (81/100) than ServiceNow (62/100). Looker offers users more features (5) than ServiceNow (3). There is a clear winner in this case and it is Looker!

Looking for the right Dashboards & KPIs solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Mirror42 Vs. Looker

Mirror42: Mirror42 delivers Dashboards, Scorecards and Analytics in the cloud to define, measure and improve Key Performance Indicators (KPI’s). Unlike custom developed spreadsheets and Business Intelligence solutions, Mirror42 is deployed in weeks and delivers an unmatched ROI

Looker : Established in 2011, Looker is an inventive software company that focuses on the intersection of economics and engineering. We believe that businesses can only thrive when data is consistently defined and easily accessible across the entire organization. Our web-based platform powers the work of data analysts while fueling (and fulfilling) the busi...

Who is more expensive? ServiceNow or Looker?

The real total cost of ownership (TCO) of Dashboards & KPIs software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ServiceNow and Looker.

ServiceNow price starts at $249 per user/month , On a scale between 1 to 10 KPI Dashboard is rated 6, which is similar to the average cost of Dashboards & KPIs software. Looker price starts at $3,000 per month , When comparing Looker to its competitors, the software is rated 6 - similar to the average Dashboards & KPIs software cost.

Bottom line: ServiceNow cost is around the same cost of Looker.

Which software includes more/better features?

We've compared ServiceNow Vs. Looker based on some of the most important and required Dashboards & KPIs features.

ServiceNow: Data Import/Export, Basic Reports, Online Customer Support.

Looker: Customizable Dashboard, Data analysis, Project Collaboration, Budgeting & CPM, Data visualization.

Target customer size

ServiceNow's typical customers include: Small business, Medium business, Large business, Private use, Looker is best for small to big sized companies, and enterprises of any size.



ServiceNow

ITQlick rating
(4.3/5)

starts at $249 per user/month

ServiceNow is a growing cloud-based BI software, it is designed to support small, medium and large size business. ServiceNow received a rating of 4.3 from ITQlick team. The software cost is considered average ...

Categories: Data analysis, Query and Report Writer, Financial reporting.

Looker

ITQlick rating
(4.6/5)

starts at $3,000 per month

Looker software is a cloud-hosted business intelligence and data analytics software that allows businesses to explore and assess data, as well as get a 360° view of their customers. Data captured from multiple ...

Categories: Budgeting & CPM, BI & Analytics, Cloud BI, Dashboards & KPIs, Reporting.

Compare specifications

Compare features

ServiceNow: 3 Features

Data Import/Export
Basic Reports
Online Customer Support

Looker: 5 Features

Customizable Dashboard
Data analysis
Project Collaboration
Budgeting & CPM
Data visualization
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
ServiceN...
ITQlick rating
4.3/5
Score
62/100
Pricing
6.6/10
License pricing
$249 per user/month
Functionality
6
Compare
Looker
ITQlick rating
4.6/5
Score
81/100
Pricing
6/10
License pricing
$3,000 per month
Functionality
15
Review
Domo
ITQlick rating
4.2/5
Score
96/100
Pricing
6/10
License pricing
$175 per user/month
Functionality
20
Review
Grow
ITQlick rating
4.6/5
Score
91/100
Pricing
3/10
License pricing
$1,500 per month
Functionality
5
Review
Klipfoli...
ITQlick rating
5/5
Score
88/100
Pricing
3/10
License pricing
$99 per month
Functionality
18

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.