Shlomi Lavi /
Jun 24, 2022
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Bottom Line: Which is Better - KronoDesk or Deskero?
Deskero is more expensive to implement (TCO) than KronoDesk, and Deskero is rated higher (85/100) than KronoDesk (83/100). KronoDesk offers users more features (7) than Deskero (0).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Inflectra Vs. NABRA LTD
Inflectra: Inflectra is a privately held software company dedicated to helping our customers - large corporations, small businesses, professional services firms, government agencies and individual developers – with the means to effectively and affordably manage their software development lifecycles, so as to decrease the time to market and increase return on ...
NABRA LTD: We believe that modern customer care can’t be achieved by simply answering requests. Real communication can’t be passive: you have to reach out, engage with people, get in touch with them.
We believe that customers won’t be content with a “nice” service: they want a great experience. They want to be able to share what they love about your brand,...
Who is more expensive? KronoDesk or Deskero?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for KronoDesk and Deskero.
KronoDesk price starts at $24 per user/month , On a scale between 1 to 10 KronoDesk is rated 2, which is much lower than the average cost of Help Desk software. Deskero price starts at $9 per agent/month , When comparing Deskero to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.
Bottom line: KronoDesk cost is around the same cost of Deskero.
Which software includes more/better features?
We've compared KronoDesk Vs. Deskero based on some of the most important and required Help Desk features.
KronoDesk: Billing and Invoicing, Contract Management, Customer Survey, Knowledge Base/FAQ, Reporting, Rules/Workflows, Scheduling.
Deskero: We are still working to collect the list of features for Deskero.
Target customer size
KronoDesk is suitable companies of all shapes and sizes that are looking for a configurable customer
support solution. and Deskero's target customer size include: Small, medium and large size businesses.