Compare KronoDesk and FocalScope - Jun 2022
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Bottom Line: Which is Better - KronoDesk or FocalScope?
FocalScope is more expensive to implement (TCO) than KronoDesk, and FocalScope is rated higher (84/100) than KronoDesk (83/100). KronoDesk offers users more features (7) than FocalScope (0).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Inflectra Vs. FocalScope Ltd
Inflectra: Inflectra is a privately held software company dedicated to helping our customers - large corporations, small businesses, professional services firms, government agencies and individual developers – with the means to effectively and affordably manage their software development lifecycles, so as to decrease the time to market and increase return on ...
FocalScope Ltd: FocalScope was established in 2005 and has since become synonymous with excellence in the customer support and business communications sectors. Specializing in software development, we set out to create a help desk system that could withstand the demands of 21st-century customer service. Our global offices currently include the following locations:...
Who is more expensive? KronoDesk or FocalScope?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for KronoDesk and FocalScope.
KronoDesk price starts at $24 per user/month , On a scale between 1 to 10 KronoDesk is rated 2, which is much lower than the average cost of Help Desk software. FocalScope price starts at $9 per agent/month , When comparing FocalScope to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.
Bottom line: KronoDesk cost is around the same cost of FocalScope.
Which software includes more/better features?
We've compared KronoDesk Vs. FocalScope based on some of the most important and required Help Desk features.
KronoDesk: Billing and Invoicing, Contract Management, Customer Survey, Knowledge Base/FAQ, Reporting, Rules/Workflows, Scheduling.
FocalScope: We are still working to collect the list of features for FocalScope.
Target customer size
KronoDesk is suitable companies of all shapes and sizes that are looking for a configurable customer support solution. and FocalScope's target customer size include: Small, medium and large size businesses.
FocalScope
starts at $9 per agent/month
FocalScope is a trending cloud-based CRM software, it is designed to support small, medium and large size business. FocalScope received a rating of 5 from ITQlick team. The software cost is considered affordabl...
Compare PricingCompare specifications
KronoDesk Specifications
ITQlick Score: | 83/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Help Desk -> KronoDesk review |
Company: | Inflectra |
Pricing: | starts at $24 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | KronoDesk review, KronoDesk pricing, KronoDesk alternatives |
FocalScope Specifications
ITQlick Score: | 84/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Help Desk -> FocalScope review |
Company: | FocalScope Ltd |
Pricing: | starts at $9 per agent/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | FocalScope review, FocalScope pricing, FocalScope alternatives |
Compare features
KronoDesk: 7 Features
FocalScope: 0 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.