Compare KronoDesk and Zoho Desk - Jun 2022

Shlomi Lavi

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Bottom Line: Which is Better - KronoDesk or Zoho Desk?

Zoho Desk is more expensive to implement (TCO) than KronoDesk, and Zoho Desk is rated higher (92/100) than KronoDesk (83/100). KronoDesk offers users more features (7) than Zoho Desk (0).

Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Inflectra Vs. Zoho Corporation

Inflectra: Inflectra is a privately held software company dedicated to helping our customers - large corporations, small businesses, professional services firms, government agencies and individual developers – with the means to effectively and affordably manage their software development lifecycles, so as to decrease the time to market and increase return on ...

Zoho Corporation : Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software. To date, Zoho...

Who is more expensive? KronoDesk or Zoho Desk?

The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for KronoDesk and Zoho Desk.

KronoDesk price starts at $24 per user/month , On a scale between 1 to 10 KronoDesk is rated 2, which is much lower than the average cost of Help Desk software. Zoho Desk price starts at $14 per agent/month , When comparing Zoho Desk to its competitors, the software is rated 4 - lower than the average Help Desk software cost.

Bottom line: Zoho Desk is more expensive than KronoDesk.

Which software includes more/better features?

We've compared KronoDesk Vs. Zoho Desk based on some of the most important and required Help Desk features.

KronoDesk: Billing and Invoicing, Contract Management, Customer Survey, Knowledge Base/FAQ, Reporting, Rules/Workflows, Scheduling.

Zoho Desk: We are still working to collect the list of features for Zoho Desk.

Target customer size

KronoDesk is suitable companies of all shapes and sizes that are looking for a configurable customer support solution. and Zoho Desk's target customer size include: Small, medium and large size businesses.