Shlomi Lavi /
May 14, 2022
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Bottom Line: Which is Better - LANDesk Service Desk or Deskero?
LANDesk Service Desk is more expensive to implement (TCO) than Deskero, and Deskero is rated higher (85/100) than LANDesk Service Desk (79/100). LANDesk Service Desk offers users more features (8) than Deskero (0).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Landesk Vs. NABRA LTD
Landesk: Customers worldwide use LANDesk solutions to maximize user productivity while reducing the associated IT complexities, risks and costs to the business. Research firms such as Gartner and Forrester consistently rank LANDesk as an industry leader. In fact, LANDesk is the only vendor to rank simultaneously in the following three Gartner Inc. Magic Qua...
NABRA LTD: We believe that modern customer care can’t be achieved by simply answering requests. Real communication can’t be passive: you have to reach out, engage with people, get in touch with them.
We believe that customers won’t be content with a “nice” service: they want a great experience. They want to be able to share what they love about your brand,...
Who is more expensive? LANDesk Service Desk or Deskero?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for LANDesk Service Desk and Deskero.
LANDesk Service Desk price starts at $50 per year , On a scale between 1 to 10 LANDesk Service Desk is rated 8, which is higher than the average cost of Help Desk software. Deskero price starts at $9 per agent/month , When comparing Deskero to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.
Bottom line: LANDesk Service Desk is more expensive than Deskero.
Which software includes more/better features?
We've compared LANDesk Service Desk Vs. Deskero based on some of the most important and required Help Desk features.
LANDesk Service Desk: Asset Management, Billing and Invoicing, ITIL Compliant, Knowledge Base/FAQ, Mobile Integration, Reporting, Scheduling, Service Level Agreements.
Deskero: We are still working to collect the list of features for Deskero.
Target customer size
LANDesk Service Desk's typical customers include: Small, medium and large size businesses, and Deskero's target customer size include: Small, medium and large size businesses.