Compare LashBack and Nuance IVR - Apr 2022

Shlomi Lavi

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Bottom Line: Which is Better - LashBack or Nuance IVR?

Nuance IVR is more expensive to implement (TCO) than LashBack, and Nuance IVR is rated higher (92/100) than LashBack (73/100). Both tools offer the same amount of features.

Looking for the right Communications solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

LashBack Vs. Nuance

LashBack: Founded in 2003 by marketers who were trying to make email more safe and effective, LashBack has grown to become the global authority on email compliance and intelligence. Back before the commercial email laws of 2003 became a reality, the founders of LashBack were inventing new information technologies which would allow online direct marketers ga...

Nuance: At Nuance, we’re the people who make voice work. We design and deliver intuitive technologies that help people live and work more intelligently. We provide the tools to inform, to connect, and to empower people to be more productive and creative. We give people more than just control over their communications. We give them command of their lives. ...

Who is more expensive? LashBack or Nuance IVR?

The real total cost of ownership (TCO) of Communications software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for LashBack and Nuance IVR.

LashBack accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 LashBack is rated 4, which is lower than the average cost of Communications software. Nuance IVR accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 LashBack is rated 4, which is lower than the average cost of Communications software.

Bottom line: Nuance IVR is more expensive than LashBack.

Which software includes more/better features?

We've compared LashBack Vs. Nuance IVR based on some of the most important and required Communications features.

LashBack: Data Import/Export, Basic Reports, Online Customer Support.

Nuance IVR: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

LashBack's typical customers include: Medium and large size businesses, The software has mainly been designed for small and medium businesses with no restriction of industrial background.