Compare Lead Capsule and Dynamics 365 - Mar 2023

Shlomi Lavi

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Bottom Line: Which is Better - Lead Capsule or Dynamics 365?

Lead Capsule is more expensive to implement (TCO) than Dynamics 365, and Dynamics 365 is rated higher (95/100) than Lead Capsule (81/100). Dynamics 365 offers users more features (16) than Lead Capsule (0). There is a clear winner in this case and it is Dynamics 365!

Looking for the right Lead Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Lead Capsule Vs. Microsoft

Lead Capsule: Lead Capsule lead management capabilities are extremely robust. You can search for leads, in any of your configured verticals, with ease. Search options range from lead status, lead source, sales, dates, fields and data filters. Easily preview your leads and then select an action to perform. With a click of a button, you can export, sell, post to y...

Microsoft: Microsoft Corporation is an American corporation that develops, manufactures, licenses and supports a wide range of products and services related to computing. The company was founded by Bill Gates and Paul Allen on April 4, 1975. Microsoft is the world's largest software maker measured by revenues.

Who is more expensive? Lead Capsule or Microsoft Dynamics CRM?

The real total cost of ownership (TCO) of Lead Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Lead Capsule and Microsoft Dynamics CRM.

Lead Capsule price starts at $499 per user/month , On a scale between 1 to 10 Lead Capsule is rated 4, which is lower than the average cost of Lead Management software. Microsoft Dynamics CRM price starts at $65 per user/month , When comparing Microsoft Dynamics CRM to its competitors, the software is rated 4 - lower than the average Lead Management software cost.

Bottom line: Lead Capsule cost is around the same cost of Microsoft Dynamics CRM.

Which software includes more/better features?

We've compared Lead Capsule Vs. Dynamics 365 based on some of the most important and required Lead Management features.

Lead Capsule: We are still working to collect the list of features for Lead Capsule.

Microsoft Dynamics CRM: Customer Service, Marketing Automation, Social Media, Accounting Integration, Barcode Integration.

Target customer size

Users that can take advantage of Lead Capsules are those from small businesses (1-20 employees), mid-sized companies (10-100 employees) and the larger enterprises (with more than 1,000 employees) and their businesses dealing with CRM and lead management in the industry of IT and related services. Microsoft Dynamics CRM supports businesses across the table in any industry, from freelancers, startups, and small companies, to large organizations, making this solution ideal for any kind of business whatsoever.