Compare Lead Capsule and Salesforce CRM - Apr 2024

Shlomi LaviShlomi Lavi / Apr 10, 2024

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Bottom Line: Which is Better - Lead Capsule or Salesforce CRM?

Lead Capsule is more expensive to implement (TCO) than Salesforce CRM, and Salesforce CRM is rated higher (98/100) than Lead Capsule (81/100). Salesforce CRM offers users more features (21) than Lead Capsule (0). There is a clear winner in this case and it is Salesforce CRM!

Looking for the right Lead Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Lead Capsule Vs. Salesforce.com

Lead Capsule: Lead Capsule lead management capabilities are extremely robust. You can search for leads, in any of your configured verticals, with ease. Search options range from lead status, lead source, sales, dates, fields and data filters. Easily preview your leads and then select an action to perform. With a click of a button, you can export, sell, post to y...

Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...

Who is more expensive? Lead Capsule or Salesforce?

The real total cost of ownership (TCO) of Lead Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Lead Capsule and Salesforce.

Lead Capsule price starts at $499 per user/month , On a scale between 1 to 10 Lead Capsule is rated 4, which is lower than the average cost of Lead Management software. Salesforce price starts at $25 per user/month , When comparing Salesforce to its competitors, the software is rated 2 - much lower than the average Lead Management software cost.

Bottom line: Lead Capsule is more expensive than Salesforce.

Which software includes more/better features?

We've compared Lead Capsule Vs. Salesforce CRM based on some of the most important and required Lead Management features.

Lead Capsule: We are still working to collect the list of features for Lead Capsule.

Salesforce: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database.

Target customer size

Users that can take advantage of Lead Capsules are those from small businesses (1-20 employees), mid-sized companies (10-100 employees) and the larger enterprises (with more than 1,000 employees) and their businesses dealing with CRM and lead management in the industry of IT and related services. Salesforce is optimal for people as well as companies.

Lead Capsule

ITQlick rating
(4.7/5)

starts at $499 per user/month

Lead Capsule is customer relationship management software built for small to large businesses. Its key features include vendor management, advanced reporting, lead age tracking, sales portal, SMS campaigns, cli...

Categories: Banking CRM, Casino CRM, Healthcare CRM, Insurance CRM.

Salesforce CRM

ITQlick rating
(4.4/5)

starts at $25 per user/month

Salesforce is a cloud-hosted customer relationship management (CRM) software suite that offer solutions for small, mid-level and enterprise organizations focusing mainly on sales and support. The software offer...

Categories: Data Analysis Tools, Computer Telephony Integration (CTI), Mobile, Case Management, Social Media.

Compare specifications

Compare features

Lead Capsule: 0 Features

We are working to collect the list of features

Salesforce: 21 Features

Campaign Dashboard
Campaign Management
Case Management
Contact Management
Customer Database
Customer Self Service Portal
Customer Service
Customer Support Tracking
Dashboards
Email Marketing
Knowledge Base
Lead Management
Marketing Automation
Multi-Channel Marketing
Multi-Language
Sales Automation
Sales Reports
Social Advertising
Workflow Rules & Management
Collaboration Center
Report Viewing
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Lead Cap...
ITQlick rating
4.7/5
Score
81/100
Pricing
4.2/10
License pricing
$499 per user/month
Functionality
6
Compare
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
callbox
ITQlick rating
4/5
Score
90/100
Pricing
3.6/10
License pricing
Pricing not available
Functionality
5
Velocify
ITQlick rating
4.3/5
Score
89/100
Pricing
4/10
License pricing
$60 per user/month
Functionality
35
LeanData
ITQlick rating
3.4/5
Score
88/100
Pricing
3.8/10
License pricing
$10,000 per year
Functionality
3

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.