Compare Lead Capsule and Sugar Sell - Mar 2023

Shlomi LaviShlomi Lavi / Mar 07, 2023

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Bottom Line: Which is Better - Lead Capsule or Sugar Sell?

Sugar Sell is more expensive to implement (TCO) than Lead Capsule, and Sugar Sell is rated higher (90/100) than Lead Capsule (81/100). Sugar Sell offers users more features (21) than Lead Capsule (0).

Looking for the right Lead Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Lead Capsule Vs. SugarCRM

Lead Capsule: Lead Capsule lead management capabilities are extremely robust. You can search for leads, in any of your configured verticals, with ease. Search options range from lead status, lead source, sales, dates, fields and data filters. Easily preview your leads and then select an action to perform. With a click of a button, you can export, sell, post to y...

SugarCRM : SugarCRM’s mission is to empower organizations to gain and retain customers by providing greater efficiency and control over the sales pipeline. As an open-platform web-based CRM solution, Sugar is easy to customize to meet an organization’s changing needs. It is also affordable, easy-to-use and offers a competitive advantage by providing organizat...

Who is more expensive? Lead Capsule or SugarCRM?

The real total cost of ownership (TCO) of Lead Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Lead Capsule and SugarCRM.

Lead Capsule price starts at $499 per user/month , On a scale between 1 to 10 Lead Capsule is rated 4, which is lower than the average cost of Lead Management software. SugarCRM price starts at $49 per user/month , When comparing SugarCRM to its competitors, the software is rated 4 - lower than the average Lead Management software cost.

Bottom line: Lead Capsule cost is around the same cost of SugarCRM.

Which software includes more/better features?

We've compared Lead Capsule Vs. Sugar Sell based on some of the most important and required Lead Management features.

Lead Capsule: We are still working to collect the list of features for Lead Capsule.

SugarCRM: Customer Service, Email Marketing, Marketing Automation, Sales Automation, Collaboration Center .

Target customer size

Users that can take advantage of Lead Capsules are those from small businesses (1-20 employees), mid-sized companies (10-100 employees) and the larger enterprises (with more than 1,000 employees) and their businesses dealing with CRM and lead management in the industry of IT and related services. Sugar Sell is a system that can benefit all business types: whether you are just starting up your own business, already managing one or looking to upgrade your existing system, Sugar Sell Enterprise offers flexible features that can be tailored to your needs.

Lead Capsule

ITQlick rating
(4.7/5)

starts at $499 per user/month

Lead Capsule is customer relationship management software built for small to large businesses. Its key features include vendor management, advanced reporting, lead age tracking, sales portal, SMS campaigns, cli...

Categories: Banking CRM, Casino CRM, Healthcare CRM, Insurance CRM.

Sugar Sell

ITQlick rating
(4/5)

starts at $49 per user/month

SugarCRM is a complete customer relationship management software that is offered on the cloud and serves businesses for any size. The software helps businesses to handle various functions such as sales automat...

Categories: Call Center, Complaint Management, Customer Relationship Management, Customer Service, Customer Success.

Compare specifications

Compare features

Lead Capsule: 0 Features

We are working to collect the list of features

SugarCRM: 21 Features

Customer Service
Email Marketing
Marketing Automation
Sales Automation
Collaboration Center
Campaign Management
Case Management
Contact Management
Contract Management
Customer Self Service Portal
Customer Service
Customer Support Tracking
Dashboards
Email Marketing
Marketing Automation
Remote Access
Sales Automation
Sales Forecasting
Social Media
Collaboration Center
Report Viewing
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Lead Cap...
ITQlick rating
4.7/5
Score
81/100
Pricing
4.2/10
License pricing
$499 per user/month
Functionality
6
Compare
Sugar Se...
ITQlick rating
4/5
Score
90/100
Pricing
4.4/10
License pricing
$49 per user/month
Functionality
61
callbox
ITQlick rating
4/5
Score
90/100
Pricing
3.6/10
License pricing
Pricing not available
Functionality
5
Velocify
ITQlick rating
4.3/5
Score
89/100
Pricing
4/10
License pricing
$60 per user/month
Functionality
35
LeanData
ITQlick rating
3.4/5
Score
88/100
Pricing
3.8/10
License pricing
$10,000 per year
Functionality
3

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.