Compare LeadMaster and GoToAssist - May 2022

Shlomi LaviShlomi Lavi / May 24, 2022

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Bottom Line: Which is Better - LeadMaster or GoToAssist?

GoToAssist is more expensive to implement (TCO) than LeadMaster, and LeadMaster is rated higher (88/100) than GoToAssist (84/100). LeadMaster offers users more features (21) than GoToAssist (0). There is a clear winner in this case and it is LeadMaster!

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Leadmaster Vs. Citrix Systems, Inc.

Leadmaster: Whether you're a corporate marketing professional or an ad agency, you require effective yet easy-to-deploy tools that build sales pipeline. LeadMaster has the tools to succesfully automate your marketing. Track sales leads throughout the sales cycle from lead generation to closing the sale & beyond - so you'll know what's working, who's selling a...

Citrix Systems, Inc.: Citrix transforms how businesses and IT work and people collaborate in the cloud era. With market-leading cloud, collaboration, networking and virtualization technologies, Citrix powers mobile workstyles and cloud services, making complex enterprise IT simpler and more accessible for 260,000 organizations. Citrix products touch 75 percent of Int...

Who is more expensive? LeadMaster or GoToAssist?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for LeadMaster and GoToAssist.

LeadMaster price starts at $15 per user/month , On a scale between 1 to 10 LeadMaster - Lead Management / CRM is rated 4, which is lower than the average cost of CRM software. GoToAssist price starts at $69 per agent/month , When comparing GoToAssist to its competitors, the software is rated 4 - lower than the average CRM software cost.

Bottom line: LeadMaster cost is around the same cost of GoToAssist.

Which software includes more/better features?

We've compared LeadMaster Vs. GoToAssist based on some of the most important and required CRM features.

LeadMaster: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Customer Service, Email Marketing, Marketing Automation, Sales Automation, Collaboration Center , Campaign Management, Contact Management, Customer Support Tracking.

GoToAssist: We are still working to collect the list of features for GoToAssist.

Target customer size

The LeadMaster CRM application is best for several industries including small businesses, advertising, real estate, call center, mortgage, education, manufacturing, healthcare and insurance. The software is equipped enough to meet the needs of all business sizes and a variety of types.



LeadMaster

ITQlick rating
(4.1/5)

starts at $15 per user/month

LeadMaster CRM is a cloud based CRM (customer relation management) and lead management system. The software provides a sales and marketing solutions suite that includes Call Center Management, Lead Management, ...

Categories: Call Center, Channel Management, Complaint Management, Customer Relationship Management.

GoToAssist

ITQlick rating
(4.5/5)

starts at $69 per agent/month

GoToAssist is a web based remote support and help desk service for businesses of all sizes. It offers such capabilities as change management, ITIL compliance, self-service portal, and others. The software is a ...

Categories: Banking CRM, Casino CRM, Complaint Management, Customer Loyalty, Healthcare CRM.

Compare specifications

Compare features

LeadMaster: 21 Features

Customer Service
Email Marketing
Marketing Automation
Sales Automation
Collaboration Center
Campaign Management
Contact Management
Customer Support Tracking
Document Management
Email Marketing
Lead Management
Marketing Automation
Remote Access
Sales Automation
Sales Forecasting
Social Media
Workflow Rules & Management
Email Marketing
Lead Tracking
Sales and CRM Integration
Web Analytics

GoToAssist: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
LeadMast...
ITQlick rating
4.1/5
Score
88/100
Pricing
4.4/10
License pricing
$15 per user/month
Functionality
46
Compare
GoToAssist
ITQlick rating
4.5/5
Score
84/100
Pricing
5.4/10
License pricing
$69 per agent/month
Functionality
13
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.