Compare Legrand CRM and CXM Recording - Sep 2022

Shlomi LaviShlomi Lavi / Sep 24, 2022

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - Legrand CRM or CXM Recording?

Legrand CRM is more expensive to implement (TCO) than CXM Recording, and Legrand CRM is rated higher (86/100) than CXM Recording (80/100). CXM Recording offers users more features (11) than Legrand CRM (3).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Legrand Software Inc. Vs. CXM

Legrand Software Inc.: No matter what business you’re in, the ingredients for growth, and managing growth, are almost always universal. You need to find ways to share information more effectively, improve team collaboration, nurture your existing customers and attract new ones. Here at the Legrand Group, we’re motivated by a pretty simple set of principles. Give busin...

CXM: Contact Center Recording has never been easier. With CXM, contact center managers can record, live monitor, grade, coach, report and analyize directly from a single, easy to use, web-based web interface. The CXM Recording and Quality Monitoring Solution incorporates one click navigation so end users can quickly access the most commonly used and ...

Who is more expensive? Legrand CRM or CXM Recording and Quality Monitoring?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Legrand CRM and CXM Recording and Quality Monitoring.

Legrand CRM price starts at $8 per month , On a scale between 1 to 10 Legrand Crm Pro Edition is rated 4, which is lower than the average cost of CRM software. CXM Recording and Quality Monitoring price starts at $9,600 per year , When comparing CXM Recording and Quality Monitoring to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Legrand CRM is more expensive than CXM Recording and Quality Monitoring.

Which software includes more/better features?

We've compared Legrand CRM Vs. CXM Recording based on some of the most important and required CRM features.

Legrand CRM: Customer Service, Sales Automation, Collaboration Center .

CXM Recording and Quality Monitoring: Contact Management, Contract Management, Customer Database, Customer Service, Customer Support Tracking.

Target customer size

Customers of the software include businesses of all sizes and a wide range of types. Creedenz CXM is best suited for small business and medium business in the healthcare sector.



Legrand CRM

ITQlick rating
(3.6/5)

starts at $8 per month

Legrand CRM Pro is an On-Premise and Cloud-based Customer relationship management solution tailored to serve small and midsize B2B businesses. The software is highly configurable, allowing it to fit in any busi...

Categories: CRM, Casino CRM, Customer Loyalty, Lead Generation.

CXM Recording

ITQlick rating
(3.7/5)

starts at $9,600 per year

CXM Recording and Quality Monitoring is a growing cloud-based Call Center software, it is designed to support small, medium and large size call centers. CXM Recording and Quality Monitoring received a rating of...

Categories: Document Management, CRM, Channel Management, Customer Service, Customer Success.

Compare specifications

Compare features

Legrand CRM: 3 Features

Customer Service
Sales Automation
Collaboration Center

CXM Recording and Quality Monitoring: 11 Features

Contact Management
Contract Management
Customer Database
Customer Service
Customer Support Tracking
Dashboards
Email Marketing
Lead Management
Remote Access
Social Media
Workflow Rules & Management
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Legrand ...
ITQlick rating
3.6/5
Score
86/100
Pricing
4/10
License pricing
$8 per month
Functionality
13
Compare
CXM Reco...
ITQlick rating
3.7/5
Score
80/100
Pricing
3.4/10
License pricing
$9,600 per year
Functionality
26
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36

Auditor - Shlomi Lavi

Website Linkedin profile Facebook Twitter

Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.