Compare Legrand CRM vs RightNow CX

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ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
Legrand
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
92/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4/10
License pricing license pricing (if provided by the software vendor)
$15 per user/month
Hosting
On premise
Functionality score
13
Fit small business
Fit medium business
Fit large business
Software review
RightNow
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
83/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
10/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
On premise and Cloud
Functionality score
18
Fit small business
Fit medium business
Fit large business
Software review
NetSuite
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
98/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
7/10
License pricing license pricing (if provided by the software vendor)
$129 per user/month
Hosting
On premise and Cloud
Functionality score
28
Fit small business
Fit medium business
Fit large business
Software review
Base
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
98/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$25 per user/month
Hosting
On premise and Cloud
Functionality score
29
Fit small business
Fit medium business
Fit large business
Software review
NeonCRM
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
97/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.8/10
License pricing license pricing (if provided by the software vendor)
$49 per user/month
Hosting
On premise and Cloud
Functionality score
10
Fit small business
Fit medium business
Fit large business
Software review

Legrand CRM Vs. RightNow CX: Which is better?

Shlomi Lavi / Feb 02, 2020

Looking for the right CRM solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. in this article we compare between the 2 software products:

Vendor comparison

Legrand Software Inc.: No matter what business you’re in, the ingredients for growth, and managing growth, are almost always universal. You need to find ways to share information more effectively, improve team collaboration, nurture your existing customers and attract new ones. Here at the Legrand Group, we’re motivated by a pretty simple set of principles. Give businesses, like ours, useful tools that help them get these jobs done. Ease-of use is of utmost importance. Practicality and functionality are key. We believe that eye candy loses its appeal over time but a system that 'just works' [and doesn’t get in the way of the work!] never does. And, we’ve applied these principles to the development of a Customer Relationship Management system that is intuitive, full of helpful features and easy to integrate into your business.

Oracle Corporation: Oracle Corporation is a computer technology corporation that specializes in developing and marketing computer hardware systems and enterprise software products – particularly database management systems. Employing approximately 113,644 people worldwide as of 30 June 2012,it has enlarged its share of the software market through organic growth and through a number of high-profile acquisitions. Oracle is the third-largest software maker by revenue, afterMicrosoft and IBM. 

Pricing/cost comparison

The real cost of CRM software includes the software license, subscription fees, software training cost, customization cost, required hardware, and the cost of maintenance & support and other related services. It's critical that you account for all of these costs to gain an understanding of the system's "total cost of ownership". We prepared a total cost calculator for Legrand CRM TCO and RightNow CX total cost to help with the total cost of ownership calculation.

Legrand CRM price Starting from $15 per user/month , on a scale between 1 to 10 Legrand Crm Pro Edition is rated 4, which is lower than the average cost of CRM software. RightNow CX accurate pricing info is available upon request (they don't share it publicly), however , on a scale between 1 to 10 Legrand Crm Pro Edition is rated 4, which is lower than the average cost of CRM software.

Bottom line:RightNow CX is more expensive than Legrand CRM.

Features and functionality

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Legrand CRM Vs. RightNow CX based on some of the most important and required CRM features.
Legrand CRM: Customer Service, Sales Automation, Collaboration Center , ..
RightNow CX list of features include the following: Customer Service, Marketing Automation, Sales Automation, .

Target customer size

Customers of the software include businesses of all sizes and a wide range of types. The software is a viable product for all business sizes and in a wide range of industries.

Legrand CRM

ITQlick rating
(3.6/5)

Starting from $15 per user/month

Legrand CRM Pro is an On-Premise and Cloud-based Customer relationship management solution tailored to serve small and midsize B2B businesses. The software is highly configurable, allowing it to fit in any busi...

Categories: CRM, Casino CRM, Customer Engagement, Lead Generation, Mac CRM.

RightNow CX

ITQlick rating
(4.3/5)

RightNow CX is a customer relationship management solution for businesses of all sizes. It also offers various collaboration, marketing, and sales automation services. Originally designed by RightNow Technologi...

Categories: CRM, Casino CRM, Complaint Management, Customer Engagement, Healthcare CRM.

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RightNow CX Specifications

Name: RightNow CX
Company: Oracle Corporation
Address Oracle Corp, Oracle Parkway, Redwood City, CA
Website:https://cx.rightnow.com/
Platforms: Desktop, Mobile, Cloud

Compare features

Legrand CRM: 3 Features

Customer Service
Sales Automation
Collaboration Center

RightNow CX: 3 Features

Customer Service
Marketing Automation
Sales Automation