Compare Lepide Remote Admin and SmartSupport - Oct 2022

Shlomi Lavi

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Bottom Line: Which is Better - Lepide Remote Admin or SmartSupport?

SmartSupport is more expensive to implement (TCO) than Lepide Remote Admin, and SmartSupport is rated higher (78/100) than Lepide Remote Admin (62/100). SmartSupport offers users more features (17) than Lepide Remote Admin (0).

Looking for the right Remote Support solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Lepide Software Pvt. Ltd Vs. Safeharbor Knowledge Solutions

Lepide Software Pvt. Ltd: Welcome to Lepide Software Pvt Ltd, a trusted name in the field of data recovery for years. Our mission is to provide the best data recovery software and services to the technical and non-technical users. Our main motive is to provide easy to use software tools for data recovery and repairing the corrupted files.

Safeharbor Knowledge Solutions: Safeharbor Knowledge Solutions is a provider of forums & knowledge base software tools and knowledge management solutions. Our applications optimize knowledge base content, simplify knowledge base and forum management, and help organizations maximize their support channel ROI. Set up a knowledge base on your website in minutes and start deflecting ...

Who is more expensive? Lepide Remote Admin or SmartSupport?

The real total cost of ownership (TCO) of Remote Support software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Lepide Remote Admin and SmartSupport.

Lepide Remote Admin price Has a free version , On a scale between 1 to 10 Lepide Remote Admin is rated 6, which is similar to the average cost of Remote Support software. SmartSupport price starts at $199 per user/month , When comparing SmartSupport to its competitors, the software is rated 8 - higher than the average Remote Support software cost.

Bottom line: SmartSupport is more expensive than Lepide Remote Admin.

Which software includes more/better features?

We've compared Lepide Remote Admin Vs. SmartSupport based on some of the most important and required Remote Support features.

Lepide Remote Admin: We are still working to collect the list of features for Lepide Remote Admin.

SmartSupport: Change Management, Document Management, Email Integration, Knowledge Base/FAQ, Mobile Integration.

Target customer size

Lepide Remote Admin's typical customers include: SMBs, SmartSupport is a SaaS solution that can scale to address any business size that needs support for knowledge management.