Compare Lessons vs BOSS Support Central

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ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
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Lessons
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
84/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
On premise and Cloud
Functionality score
15
Fit small business
Fit medium business
Fit large business
Software review
BOSS
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
84/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.6/10
License pricing license pricing (if provided by the software vendor)
$19 per user/month
Hosting
Cloud
Functionality score
6
Fit small business
Fit medium business
Fit large business
Software review
Freshdesk
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
94/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$19 per user/month
Hosting
On premise and Cloud
Functionality score
39
Fit small business
Fit medium business
Fit large business
Software review
SolarWinds
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
94/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.2/10
License pricing license pricing (if provided by the software vendor)
$800 per user/year
Hosting
Cloud
Functionality score
38
Fit small business
Fit medium business
Fit large business
Software review
Zoho
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
92/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4/10
License pricing license pricing (if provided by the software vendor)
$12 per user/month
Hosting
On premise and Cloud
Functionality score
3
Fit small business
Fit medium business
Fit large business
Software review

Lessons Vs. BOSS Support Central: Which is better?

Shlomi Lavi / Nov 14, 2019

Looking for the right Help Desk solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. in this article we compare between the 2 software products:

Vendor comparison

Secutor Solutions LLC: OUR MISSION Provide superior services and products for the discovery, capture, management and reuse of knowledge. Demonstrate resolute commitment and passion for understanding and delivering the customer's needs in all products and services.

BOSS - Business Oriented Software Solutions.: Founded in 1991, BOSS Solutions is a U.S. Company providing innovative software solutions to meet the need of customers in service management. The company’s major product lines are BOSSDesk that provides IT Service Management on the Cloud, BOSS Support Central – that provides IT Service Management On-Premise, and BOSS811 a one call ticket management solution for the damage prevention industry. The company has built a committed customer base through incorporating best practices in automating the service management process combined with a unique commitment to customer support. BOSS Software Solutions address Service Desk, IT Lifecycle Management, comprehensive Asset Management, and IT Best Practices. BOSS has helped customers implement ITIL solutions, Network Services, Active Directory consolidation and more. We offer innovative cost-effective ITSM solutions that helps automate IT Service Management and implement IT Best Practices for any organization.

Pricing/cost comparison

The real cost of Help Desk software includes the software license, subscription fees, software training cost, customization cost, required hardware, and the cost of maintenance & support and other related services. It's critical that you account for all of these costs to gain an understanding of the system's "total cost of ownership". We prepared a total cost calculator for Lessons Learned Database TCO and BOSS Support Central total cost to help with the total cost of ownership calculation.

Lessons Learned Database price Starting from $49 per month , on a scale between 1 to 10 Lessons Learned Database is rated 2, which is much lower than the average cost of Help Desk software. BOSS Support Central price Starting from $19 per user/month , when comparing BOSS Support Central to their competitors, the software is rated 2 - much lower than the average Help Desk software cost.

Bottom line: Lessons Learned Database cost is around the same cost of BOSS Support Central.

Features and functionality

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Lessons Vs. BOSS Support Central based on some of the most important and required Help Desk features.
Lessons Learned Database: Workforce Management, Project Management, Issue Management, Project Portfolio Management, Collaboration Management, ..
BOSS Support Central list of features include the following: We are still working to collect the list of features of BOSS Support Central.

Target customer size

The typical clients that can benefit from Lessons Learned Database are those from the small to medium-sized business especially those who are in the Information Technology (IT) and other information providers. Boss Support Central is ideal for small, medium, and large IT and Project Management Companies.

Lessons Learned Database

ITQlick rating
(4.5/5)

Starting from $49 per month

Lessons Learned Database is a Help Desk software created for small companies. Its key features include data management, collaboration tools, event management, lesson categorizing, forms management, training ma...

Categories: Asset management, Spend Management, Construction Online Project Management, Construction Project Management, Content Management.

BOSS Support Central

ITQlick rating
(4.5/5)

Starting from $19 per user/month

BOSS Support Central is an integrated IT support management (ITSM) system that helps manage a company’s IT customer support services. The suite of services include IT Service Desk, Asset Management and Lifecycl...

Categories: Help Desk, Self-Service Portal, Ticket Management, IT Asset Management, Contract Management.

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Compare specifications

Lessons Learned Database Specifications

Name: Lessons Learned Database
Company: Secutor Solutions LLC
Address Secutor Solutions LLC 19 Wilton Road Suite 5 #126 Peterborough, NH 03458
Website:http://secutorsolutions.com/
Platforms: Desktop, Mobile, Cloud

Compare features

Lessons Learned Database: 5 Features

Workforce Management
Project Management
Issue Management
Project Portfolio Management
Collaboration Management

BOSS Support Central: 0 Features

We are working to collect the information