Compare Lessons vs Helpshift

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ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
Lessons
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
84/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
On premise and Cloud
Functionality score
15
Fit small business
Fit medium business
Fit large business
Software review
Helpshift
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
77/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
10/10
License pricing license pricing (if provided by the software vendor)
$185 per user/month
Hosting
On premise and Cloud
Functionality score
3
Fit small business
Fit medium business
Fit large business
Software review
Yext
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
91/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6.4/10
License pricing license pricing (if provided by the software vendor)
$199 per year
Hosting
On premise
Functionality score
3
Fit small business
Fit medium business
Fit large business
Software review
KnowledgeOwl
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
89/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$49 per user/month
Hosting
On premise and Cloud
Functionality score
7
Fit small business
Fit medium business
Fit large business
Software review
AnswerDash
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
84/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$10 per license
Hosting
On premise and Cloud
Functionality score
4
Fit small business
Fit medium business
Fit large business
Software review

Lessons Vs. Helpshift: Which is better?

Shlomi Lavi / Nov 02, 2019

Looking for the right Knowledge Management solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. in this article we compare between the 2 software products:

Vendor comparison

Secutor Solutions LLC: OUR MISSION Provide superior services and products for the discovery, capture, management and reuse of knowledge. Demonstrate resolute commitment and passion for understanding and delivering the customer's needs in all products and services.

Helpshift: The companies that are making a fortune in the new mobile economy have sewed an exceptional customer experience into the very fabric of their company. Support doesn't just add value — an exceptional customer experience is the value. But the current support solutions were never intended to support the mobile experience - you can't pour motor oil into a jet engine and expect it to fly, and CRMs and helpdesks just don't meet the needs of mobile users. Which is kind of a big problem, since mobile is eating the internet, and there are more apps competing for your customer's homescreen every day. The world is moving to mobile, and shoving a web view into a native app isn't good enough - we want businesses to offer that unparalleled experience wherever their customers are. That's why we built Helpshift.

Pricing/cost comparison

The real cost of Knowledge Management software includes the software license, subscription fees, software training cost, customization cost, required hardware, and the cost of maintenance & support and other related services. It's critical that you account for all of these costs to gain an understanding of the system's "total cost of ownership". We prepared a total cost calculator for Lessons Learned Database TCO and Helpshift total cost to help with the total cost of ownership calculation.

Lessons Learned Database price Starting from $49 per month , on a scale between 1 to 10 Lessons Learned Database is rated 2, which is much lower than the average cost of Knowledge Management software. Helpshift price Starting from $185 per user/month , when comparing Helpshift to their competitors, the software is rated 10 - much higher than the average Knowledge Management software cost.

Bottom line:Helpshift is more expensive than Lessons Learned Database.

Features and functionality

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Lessons Vs. Helpshift based on some of the most important and required Knowledge Management features.
Lessons Learned Database: Workforce Management, Project Management, Issue Management, Project Portfolio Management, Collaboration Management, ..
Helpshift list of features include the following: We are still working to collect the list of features of Helpshift.

Target customer size

The typical clients that can benefit from Lessons Learned Database are those from the small to medium-sized business especially those who are in the Information Technology (IT) and other information providers. and Helpshift's target customer size include: Small business, Medium business, Large business.

Lessons Learned Database

ITQlick rating
(4.5/5)

Starting from $49 per month

Lessons Learned Database is a Help Desk software created for small companies. Its key features include data management, collaboration tools, event management, lesson categorizing, forms management, training ma...

Categories: Fixed Asset Management, Accounts Receivable, Construction Online Project Management, Construction Project Management, Content Management.

Helpshift

ITQlick rating
(3.9/5)

Starting from $185 per user/month

Helpshift is a held desk platform solution for digital customer service. It has features like web and app messaging, live chat, advanced automation, and advanced analytics to help mobile apps increase customer ...

Categories: Help Desk, Self-Service Portal.

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Lessons Learned Database Specifications

Name: Lessons Learned Database
Company: Secutor Solutions LLC
Address Secutor Solutions LLC 19 Wilton Road Suite 5 #126 Peterborough, NH 03458
Website:http://secutorsolutions.com/
Platforms: Desktop, Mobile, Cloud

Helpshift Specifications

Name: Helpshift
Company: Helpshift
Address United States
Website:https://www.helpshift.com/
Platforms: Desktop

Compare features

Lessons Learned Database: 5 Features

Workforce Management
Project Management
Issue Management
Project Portfolio Management
Collaboration Management

Helpshift: 0 Features

We are working to collect the information