Shlomi Lavi /
Jul 09, 2022
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Bottom Line: Which is Better - Lessons or TOPdesk?
TOPdesk is more expensive to implement (TCO) than Lessons, and Lessons is rated higher (84/100) than TOPdesk (82/100). Lessons offers users more features (5) than TOPdesk (0). There is a clear winner in this case and it is Lessons!
Looking for the right Knowledge Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Secutor Solutions LLC Vs. TOPdesk
Secutor Solutions LLC: OUR MISSION
Provide superior services and products for the discovery, capture, management and reuse of knowledge.
Demonstrate resolute commitment and passion for understanding and delivering the customer's needs in all products and services.
TOPdesk: Everyone benefits from high quality services. When service departments such as IT, Facilities Management, and HR run smoothly, your organization follows suit. A service desk is there to ensure that your company can focus on its core tasks. TOPdesk develops user-friendly and affordable software to help service organizations streamline their processe...
Who is more expensive? Lessons Learned Database or TOPdesk?
The real total cost of ownership (TCO) of Knowledge Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Lessons Learned Database and TOPdesk.
Lessons Learned Database price starts at $8 per user/month , On a scale between 1 to 10 Lessons Learned Database is rated 2, which is much lower than the average cost of Knowledge Management software. TOPdesk price starts at $66 per user/month , When comparing TOPdesk to its competitors, the software is rated 10 - much higher than the average Knowledge Management software cost.
Bottom line: TOPdesk is more expensive than Lessons Learned Database.
Which software includes more/better features?
We've compared Lessons Vs. TOPdesk based on some of the most important and required Knowledge Management features.
Lessons Learned Database: Workforce Management, Project Management, Issue Management, Project Portfolio Management, Collaboration Management.
TOPdesk: We are still working to collect the list of features for TOPdesk.
Target customer size
The typical clients that can benefit from Lessons Learned Database are those from the small to medium-sized business especially those who are in the Information Technology (IT) and other information providers. and TOPdesk's target customer size include: Small, medium and large size businesses.