Compare Lessons and Zoho Desk - May 2022

Shlomi Lavi

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Bottom Line: Which is Better - Lessons or Zoho Desk?

Zoho Desk is more expensive to implement (TCO) than Lessons, and Zoho Desk is rated higher (92/100) than Lessons (84/100). Lessons offers users more features (5) than Zoho Desk (0).

Looking for the right Knowledge Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Secutor Solutions LLC Vs. Zoho Corporation

Secutor Solutions LLC: OUR MISSION Provide superior services and products for the discovery, capture, management and reuse of knowledge. Demonstrate resolute commitment and passion for understanding and delivering the customer's needs in all products and services.

Zoho Corporation : Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software. To date, Zoho...

Who is more expensive? Lessons Learned Database or Zoho Desk?

The real total cost of ownership (TCO) of Knowledge Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Lessons Learned Database and Zoho Desk.

Lessons Learned Database price starts at $8 per user/month , On a scale between 1 to 10 Lessons Learned Database is rated 2, which is much lower than the average cost of Knowledge Management software. Zoho Desk price starts at $14 per agent/month , When comparing Zoho Desk to its competitors, the software is rated 4 - lower than the average Knowledge Management software cost.

Bottom line: Zoho Desk is more expensive than Lessons Learned Database.

Which software includes more/better features?

We've compared Lessons Vs. Zoho Desk based on some of the most important and required Knowledge Management features.

Lessons Learned Database: Workforce Management, Project Management, Issue Management, Project Portfolio Management, Collaboration Management.

Zoho Desk: We are still working to collect the list of features for Zoho Desk.

Target customer size

The typical clients that can benefit from Lessons Learned Database are those from the small to medium-sized business especially those who are in the Information Technology (IT) and other information providers. and Zoho Desk's target customer size include: Small, medium and large size businesses.