LightSpeed - Top Competitors (Mar 2022)

Shlomi Lavi / updated: Mar 10, 2022

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LightSpeed vs. Alternatives in 2024

Lightspeed competes with other points of sale systems like Square Point of Sale, Heartland Retail, and Vend. We will compare these point-of-sale systems in some specific aspects below.

• Functionality: Lightspeed offers inventory, Design, Orders, Marketing & SEO, Reporting, and International sales. When compared to its alternatives, Square point of sale offers features like Payments, Checkout (available in Lightspeed), POS Hardware, Operations (available in Lightspeed), and Customization (available in Lightspeed). Heartland Retail offers features like Point Of Sale (available in Square), Order Management (available in Lightspeed), Inventory Management (available in Lightspeed), Customer Management, Purchasing & Receiving, Metrics & Reporting (available in Lightspeed and lacking in Square), and Payments (available in Square).
• Customers/Industries: Lightspeed targets businesses in retail, restaurants, and golf. Customers using Lightspeed are Out there Outfits, Le Brow Bar, Sargent Steam, etc. Compared to its alternatives, Square point of sale targets businesses in Retail, Food and beverage, professional services, and Large businesses. Hi-Lo Liquor Market, Junzi, Parry restaurants groups, Dante NYC all use Square point of sale. Heartland Retail targets businesses in Retail such as Apparel & Fashion, Shoe Stores, Gift Stores, Health & Beauty, Home & Lifestyle, Museum Stores, Sporting Goods, etc. Handpicked, Scout & Molly Boutique, NutritionZone, NIC+ZOE all use Heartland Retail. Vend targets all Business types like fashion boutiques, homeware stores, sports & outdoors, etc. Timber and Tailor, Port OCall - San Marino, Buster McGee, RockaRolla Party Shop. Cape Town all use Vend.
• Cost: Lightspeed starts at starts from $69/month. Compared to its mentioned alternatives, Vend starts at $99 per month billed annually or $119 billed monthly, Heartland Retail starts at $80 per month per selling station. The cost information for Square point of sale is unavailable. According to ITQlick expert cost research, Lightspeed is cost-rated at 1.3/5, which means it is a low-cost point of sale software. The rating system considers this software rated 1-2 as low-cost and 4-5 as high cost.
• Cloud-based/On-premise: Lightspeed and its alternatives are cloud-based.
• Popularity: Lightspeed (2005) is publicly traded on the TSX and NYSE under the LSPD symbol. Lightspeed has 150,000+ customer locations in 100+ countries worldwide. Vend (2010) is privately held and trusted by 20,000 customer locations around the world. Heartland Retail (1997), a subsidiary of Global Payments is publicly traded on the NYSE under the GPN symbol.
• Scalability: Lightspeed can accommodate small startups and multi-location businesses. Square point of sale can accommodate small, medium, and Large scale businesses.
• Support: Lightspeed shares similar support channels to its alternatives like email/help desk, FAQs/forum, a knowledge base, phone support, and chat. Lightspeed and Vend offer 24/7 live rep, lacking in Square point of sale and Heartland Retail.