Compare Live Chat and Chatra - Jul 2022
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Bottom Line: Which is Better - Live Chat or Chatra?
Chatra is more expensive to implement (TCO) than Live Chat, and Chatra is rated higher (90/100) than Live Chat (82/100). Live Chat offers users more features (9) than Chatra (0).
Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Live2support Inc. Vs. Chatra
Live2support Inc.: Live2Support! Live Chat Software application, is a simple plug and play hosted service and does not require any software installation or IT expertise. You just need to place HTML code into your web page to enable Live Support on your website.
Chatra: Chatra is made to increase online sales but in a friendly, helpful way. Just because software is designed for business doesn’t mean it has to be clunky and corporate. You can’t grab a coffee with every single potential customer, but we think that Chatra is the next best thing.
Who is more expensive? Live Chat or Chatra?
The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Live Chat and Chatra.
Live Chat price starts at $10 per operator/month , On a scale between 1 to 10 Live Chat Software is rated 2, which is much lower than the average cost of Chat software. Chatra price starts at $17 per agent/month , When comparing Chatra to its competitors, the software is rated 2 - much lower than the average Chat software cost.
Bottom line: Live Chat cost is around the same cost of Chatra.
Which software includes more/better features?
We've compared Live Chat Vs. Chatra based on some of the most important and required Chat features.
Live Chat: Billing and Invoicing, Change Management, Mobile Integration, Multi-Site Support, Remote Control Access, Reporting, Rules/Workflows, Self Service Portal.
Chatra: We are still working to collect the list of features for Chatra.
Target customer size
Live Chat's typical customers include: Small, medium and large size businesses, and Chatra's target customer size include: Small, medium and large size businesses.
Compare specifications
Live Chat Specifications
ITQlick Score: | 82/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Chat -> Live Chat review |
Company: | Live2support Inc. |
Pricing: | starts at $10 per operator/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop |
Links: | Live Chat review, Live Chat pricing, Live Chat alternatives |
Chatra Specifications
ITQlick Score: | 90/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Chat -> Chatra review |
Company: | Chatra |
Pricing: | starts at $17 per agent/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | Chatra review, Chatra pricing, Chatra alternatives |
Compare features
Live Chat: 9 Features
Chatra: 0 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.