Compare Live Chat and Pipedrive - Mar 2023
Compare Pricing
Shlomi Lavi / Mar 07, 2023We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - Live Chat or Pipedrive?
Pipedrive is more expensive to implement (TCO) than Live Chat, and Pipedrive is rated higher (99/100) than Live Chat (82/100). Live Chat offers users more features (9) than Pipedrive (4).
Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Live2support Inc. Vs. Pipedrive
Live2support Inc.: Live2Support! Live Chat Software application, is a simple plug and play hosted service and does not require any software installation or IT expertise. You just need to place HTML code into your web page to enable Live Support on your website.
Pipedrive: Pipedrive's roots are in direct sales. As sales managers and trainers, two of the co-founders experienced an increasing amount of pain with CRM software. There simply was no good solution for managing the company's sales pipeline. So in 2010 they teamed up with talented developers to create Pipedrive, a simple and yet powerful tool for managin...
Who is more expensive? Live Chat or Pipedrive?
The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Live Chat and Pipedrive.
Live Chat price starts at $10 per operator/month , On a scale between 1 to 10 Live Chat Software is rated 2, which is much lower than the average cost of Chat software. Pipedrive price starts at $9.90 per user/month , When comparing Pipedrive to its competitors, the software is rated 2 - much lower than the average Chat software cost.
Bottom line: Live Chat cost is around the same cost of Pipedrive.
Which software includes more/better features?
We've compared Live Chat Vs. Pipedrive based on some of the most important and required Chat features.
Live Chat: Billing and Invoicing, Change Management, Mobile Integration, Multi-Site Support, Remote Control Access, Reporting, Rules/Workflows, Self Service Portal.
Pipedrive: Customer Service, Marketing Automation, Sales Automation, Collaboration Center .
Target customer size
Live Chat's typical customers include: Small, medium and large size businesses, Pipedrive is finest for freelancers, mid-size organizations, not for earnings organizations and also local business.
Pipedrive
starts at $9.90 per user/month
Pipedrive is sales pipeline management software for small demanding teams. It is simple to use yet very powerful. Pipedrive CRM is able to organise leads in a way that users can have great overview of sales at ...
Compare PricingCompare specifications
Live Chat Specifications
| ITQlick Score: | 82/100 |
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| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | Chat -> Live Chat review |
| Company: | Live2support Inc. |
| Pricing: | starts at $10 per operator/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop |
| Links: | Live Chat review, Live Chat pricing, Live Chat alternatives |
Pipedrive Specifications
| ITQlick Score: | 99/100 |
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| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | CRM -> Pipedrive review |
| Company: | Pipedrive |
| Pricing: | starts at $9.90 per user/month |
| Typical customers: | Small businesses and start ups |
| Platforms: | Desktop, Cloud |
| Links: | Pipedrive review, Pipedrive pricing, Pipedrive alternatives |
Compare features
Live Chat: 9 Features
Pipedrive: 4 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.